Service Booking Coordinator

2 days ago


Dublin, Dublin City, Ireland Recruiters Full time

The ideal candidate for this Service Booking Coordinator position will have experience in a similar role within a motor dealer, manufacturer, or after-sales environment. As a key member of our team, you will manage service bookings, breakdowns, and general vehicle queries.

About the Role:
  • Communicate driver requests to service providers and follow up on progress
  • Manage service bookings, breakdowns, and general vehicle queries
  • Maintain accurate system updates and correspondence
  • Resolve quality issues and escalate when necessary
  • Provide technical advice to Drivers and Clients
About You:
  • Experience in a similar role within a motor dealer, manufacturer, or after-sales environment
  • Mechanical qualification (advantageous but not essential)
  • Excellent communication and decision-making skills
  • Strong customer service focus with the ability to negotiate solutions
  • Computer literate with knowledge of Microsoft Office

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