Excellent Client Service Professional Wanted

4 days ago

Dublin, Dublin City, Ireland beBeeCareer Full time €42,000 - €57,000

Job Title: Client Service Advisor

We are seeking a professional with exceptional communication and interpersonal skills to play a crucial role in delivering outstanding client service and support.

Main Responsibilities:

  • Perform the broking role for a portfolio of clients, dealing with renewals, claims, and mid-term alterations and queries.
  • Achieve best-in-class client service in an efficient and friendly manner, ensuring all client deadlines are met.
  • Achieve an appreciation of each client's business and culture.
  • Support and find opportunities to enable growth of existing client accounts.
  • Foster beneficial insurer relationships.
  • Follow company procedures for renewals and new business.
  • Maintain company and regulatory standards/requirements, including compliance.
  • Participate in project work.
  • Provide technical support to colleagues and help resolve client problems.

Requirements:

  • Certified Insurance Practitioner (CIP) qualified.
  • Previous experience working for an insurer or broker.
  • Client advocacy.
  • Desire to take early responsibility.
  • Passion for learning about and understanding the insurance industry.
  • Hard-working, proactive, and flexible.
  • Capable of solving problems.
  • Good IT skills, including proficiency with Microsoft Office.
  • Good interpersonal, organisational, analytical, and communication skills.
  • Highly accurate with good attention to detail in completion of all tasks.

Benefits:

We offer a comprehensive benefits package, including salary negotiation, annual leave, flexi-time, comprehensive benefits from day one, discretionary bonus, 25% commission on new business revenue, pension scheme, healthcare allowance, educational support, life assurance, charitable gift matching and fundraising, group income protection, share scheme, employee assistance programme, hybrid working, sports social and wellness club, and paid professional membership.

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