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ITIL Service Management Specialist

1 week ago

Dublin, Dublin City, Ireland Eolas Recruitment Full time

This is a fantastic opportunity to join our Dublin City Centre based client as a ServiceNow / ITIL Consultant. This permanent role involves working on a hybrid model and will provide you with the chance to drive IT transformation and align IT services with business objectives.

The ideal candidate will have experience implementing ServiceNow or similar ITSM platforms, with strong technical and functional expertise in IT Service Management. They should also be able to collaborate with clients to assess current ITSM capabilities and identify areas for improvement.

  • Implement and configure ITSM solutions, with a focus on ServiceNow.
  • Provide expertise in IT Service Management, ensuring alignment with ITIL best practices.

As a successful candidate, you will have a background in consulting or professional services, working in a client-facing capacity. You should also have a proven track record of delivering within multiple large-scale ITSM projects.