Senior Financial Services Professional

2 weeks ago

Cork, Cork, Ireland beBeeInvestor Full time €52,000 - €73,000
Job Title: Investor Services Supervisor

We are seeking an experienced candidate to join our team as an Investor Services Supervisor. This role is an integral part of our Investor Services team, ensuring the highest quality of service is delivered to both clients and investors.

The successful candidate will be responsible for delegating activities to the team and performing a first-level review on capital activity, wire transfers, AML, FATCA, and CRS.

  • Ensuring investor transaction instructions contain requisite information and advising the Investor Services Administrator when follow-up is required.
  • Liaising with investors to obtain fully executed transaction instructions.
  • Reviewing AML/KYC, FATCA/CRS documentation provided by investors and following up where necessary.
  • Reviewing investor transactions on HedgeInvestor (HedgeServ's proprietary Investor Services System).
  • Reviewing the reconciliation of the subscription/redemption bank account daily and taking appropriate action to clear any items.
  • Reviewing wire transfer instructions for all payments processed.
  • Assisting with bank account openings and closures for clients.
  • Investor Reporting – reviewing investor reports, including but not limited to Investor Statements and Contract Notes.
  • Client Reporting – reviewing client reports, including but not limited to, Capital Activity Reports, ERISA Reports, Authorized Share Capital Reports.
  • Preparing Fund Audit requirements.
  • Reviewing Investor Audit requests prior to distribution to investor/auditors.
  • General Investor Services – assisting the Investor Services Administrator in fielding general requests from investors.
  • Handling complex calls from investors and clients on AML, FATCA, and CRS-related queries.

To be successful in this role, you will need to have strong verbal and written communication skills, analytical and problem-solving skills, a strong attention to detail, and be well-organized. You should also have a minimum of 2 years' experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator.

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