Retail Store Operations Leader
1 week ago
Immerse yourself in a dynamic retail environment as an Assistant Manager where you will be responsible for running a convenience store from top to bottom. Your key areas of focus will include people management, maintaining shop standards, and commercial control.
Key Responsibilities:- Support the manager in achieving sales and profit targets
- Provide high-level customer service that exceeds expectations
- Ensure adherence to all company policies and procedures
- Manage stock and cash control processes, investigating and reporting any variances
- Cultivate innovative ideas by researching and implementing advertising, sales promotion, and display plans
- Optimize controllable costs to maintain profitable operations
- Develop and manage a team by recruiting, selecting, and training new staff in conjunction with the HR department
- Coordinate special promotions, displays, and events
- Resolve customer queries and complaints in accordance with company policies
The ideal candidate will possess 2+ years of retail management experience, preferably in an environment with fresh foods. They should be familiar with Retail IT systems, exhibit excellent organizational and time management skills, and demonstrate self-motivation and enthusiasm with a high level of confidence.
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