Customer Service Representative

2 days ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €25,000 - €35,000
Front Desk Professional Opportunity

We are seeking a highly motivated and enthusiastic individual to join our Front Office Team as a Front Desk Receptionist.

This is an excellent opportunity for someone who enjoys providing exceptional customer service and has a passion for hospitality. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, providing a warm welcome and ensuring their stay with us is enjoyable and memorable.

You will be responsible for managing the front desk operations, including checking-in and checking-out guests, handling room assignments, and responding to guest requests in a timely and efficient manner.

To be successful in this role, you must have excellent communication skills, both written and verbal, and be able to work well under pressure. You should also have a strong attention to detail and be able to multitask with ease.

If you are a team player who is passionate about delivering exceptional customer service, we would love to hear from you.

Key Responsibilities:
  • Provide exceptional customer service to all guests and visitors.
  • Manage front desk operations, including checking-in and checking-out guests.
  • Handle room assignments and respond to guest requests in a timely and efficient manner.
  • Work effectively as part of a team to deliver excellent results.
Requirements:
  • Excellent communication skills, both written and verbal.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and ability to maintain accuracy.
  • Enthusiasm and passion for delivering exceptional customer service.
Benefits:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and forward-thinking company.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and supportive work environment.
About Us:

We are a luxury hotel chain that prides itself on delivering exceptional customer service and creating unforgettable experiences for our guests. We are committed to providing a positive and inclusive work environment for all our employees and offer a range of benefits and opportunities for career development.

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