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Sales Growth Expert
2 weeks ago
We are looking for highly motivated individuals who share our passion for delivering exceptional customer service and driving sales growth.
The Role
A Sales Associate is a key member of our retail team, responsible for providing outstanding customer experiences and achieving daily sales targets.
Responsibilities
- Meet and greet customers as they enter the store, ensuring a warm and welcoming atmosphere.
- Act as an ambassador for the brand, promoting products and services to drive sales and revenue growth.
- Deliver exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
- Advising and assisting customers with their purchases, providing expert product knowledge and guidance.
- Handle customer complaints or concerns, escalating issues to management as necessary.
- Conduct customer transactions, processing payments and handling returns or exchanges.
- Replenish stock on shelves and assist with store deliveries, maintaining a clean and organized store environment.
- Monitor and report on key performance indicators (KPIs), such as in-store orders and e-receipts.
- Identify opportunities for up-selling and add-on sales, maximizing revenue growth and profitability.
- Ability to work in a fast-paced sales environment, meeting daily targets and exceeding sales expectations.
- Excellent communication and interpersonal skills, with a strong focus on customer service and relationships.
- Ability to work independently or as part of a team, with a flexible and adaptable approach to meet changing business needs.
- Proven problem-solving skills, with a ability to think critically and make sound decisions under pressure.
- Friendly and positive attitude, with a strong commitment to delivering exceptional customer experiences.
- Competitive salary and benefits package.
- Opportunity to build a career with a dynamic and growing business.
- Full-time employment.
- Entry-level position.
- Sales and Business Development role.
- Sporting Goods Manufacturing industry.
