Food Operations Manager

1 week ago

Limerick, Limerick, Ireland beBeeCustomer Full time €28,000 - €42,000
Job Title

A passionate and dedicated Food Operations Manager is required to oversee the smooth operations of our River Bar & Restaurant outlets, ensuring exceptional customer experiences and high standards of hospitality.

This role involves supervising daily operations, monitoring guest satisfaction, and handling complaints efficiently. You will also be responsible for presenting outlets in a well-maintained state, adhering to health, safety, and hygiene regulations, and promoting teamwork and motivation within the department.

The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to lead pre-shift briefings and ensure team members are knowledgeable about menus, promotions, and hotel services.

Responsibilities:

  • Supervise daily operations of the River Bar & Restaurant outlets, ensuring service excellence and consistency.
  • Monitor guest satisfaction and handle complaints efficiently, turning challenges into opportunities for positive guest experiences.
  • Ensure outlets are well-presented, clean, and compliant with health, safety, and hygiene regulations.
  • Support menu planning, promotions, and special events in collaboration with the culinary and marketing teams.
  • Oversee banqueting bars in preparation for events in advance and also at time of event.
  • Assist in training, coaching, and developing food & beverage staff to deliver high standards of hospitality.
  • Lead pre-shift briefings and ensure team members are knowledgeable about menus, promotions, and hotel services.
  • Support scheduling, labor management, and allocation of staff to ensure optimal service coverage.
  • Promote teamwork, motivation, and a positive work culture within the department.
  • Assist in monitoring budgets, revenue targets, and cost controls for outlets.
  • Support inventory management, ordering, and stock control in line with business needs.
  • Prepare shift reports, assist with payroll inputs, and ensure proper documentation of outlet operations.
  • Contribute to maximizing upselling and cross-selling opportunities to drive revenue.

Standards & Compliance:

  • Ensure compliance with hotel brand standards, health and safety regulations, and licensing laws.
  • Regularly inspect outlets and back-of-house areas for cleanliness, functionality, and compliance.
  • Assist in implementing and maintaining standard operating procedures (SOPs).

Skills:

  • Food & Beverage Service
  • Food & Beverage Product Knowledge
  • Drinks stock taking
  • Micros
  • Alkimii
  • Strong Organisational Skills
  • Parking
  • Meal Allowance / Canteen
  • Discounted rates in our sister hotels (part of the MHL Hotel Collection)
  • Development Training Programmes
  • Uniform
  • Employee Assistance Programme

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Customer Service and Management

Industries: Hospitality, Restaurants, Hotels, and Motels

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