Chief Content Strategist

12 hours ago

Kilkenny, Kilkenny, Ireland beBeeKnowledgeManagement Full time
Knowledge Management Specialist

A career opportunity has arisen for a seasoned professional to join our team as a Knowledge Management Specialist. The successful candidate will be responsible for facilitating the creation and maintenance of high-quality knowledge resources that support frontline colleagues across various business units.

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Job Description:

The Knowledge Management Specialist plays a crucial role in promoting collaboration, operational efficiency, and service excellence by ensuring colleagues have access to accurate, actionable, and user-friendly information enhancing customer interactions.

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  • Lead and contribute to knowledge management, information architecture, and knowledge strategy initiatives, ensuring best practices are applied across the organisation.
  • Manage the full knowledge lifecycle, including the creation, curation, dissemination, and retirement of content, ensuring information remains accurate, accessible, and aligned with business needs.
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Required Skills and Qualifications:

The ideal candidate will possess exceptional writing and editing skills, with the ability to translate complex or technical information into clear, user-friendly content. Experience working in regulated environments, with a solid grasp of compliance and governance requirements, is also essential.

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  • Proven experience in Knowledge Management, Information Architecture, or Knowledge Strategy, ideally within regulated industries such as healthcare, insurance, or financial services.
  • Strong understanding of knowledge lifecycle management, including creation, curation, dissemination, and retirement of content.
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Benefits:

We offer a competitive benefits package, including hybrid working opportunities, health insurance, performance-related pay, and company pension. Our commitment to employee well-being and development ensures a supportive and inclusive work environment.

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