Regional Field Engagement Specialist

12 hours ago

Longford, Ireland beBeeRepresentative Full time €40,000 - €50,000
Business Development Representative

This is a field-based role that covers the region of South Dublin to Gorey.

Viva.com pioneers and holds the top position in Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today Viva.com leads the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space.

The company has a diverse multi-cultural working environment with regular working hours from Monday to Friday.

Key Responsibilities:
  • Promote Viva.com services by visiting clients' premises;
  • Assist merchants with verification and activation processes;
  • Monitor and analyze portfolio performance;
  • Provide in-person support and consultation for existing customers;
  • Engage in both system-scheduled and self-initiated activities;
  • Evaluate new merchants in the assigned portfolio complete registration;
  • Support existing merchants in maintaining active usage;
  • Escalate issues by opening cases for problems beyond their resolution scope;
  • Present product features and benefits to clients in a compelling manner;
  • Travel to meet clients and attend industry events.
Requirements:
  • 2+ years of experience in business development within a fast-paced environment preferably a financial services institution, or to the retail / hospitality (Horeca) business verticals;
  • Understanding of financial products / services features and advantages;
  • Experience in working with Customer Relationship Management (CRM) systems;
  • Outstanding negotiation skills;
  • Strong organizational and diary management skills;
  • Resiliency and the ability to handle objections;
  • The ability to deal with a diverse client base;
  • Computer literacy & tech mindset;
  • Fluent in English.

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