Client Service Associate
2 days ago
Job Description
We are seeking a highly motivated and experienced professional to join our Market Risk team as a Client Service Associate. In this role, you will be responsible for delivering exceptional client service and ensuring the successful oversight, maintenance, and execution of the client service function for large Global Asset Managers.
You will work closely with our Business Development teams in the region to deliver reporting to clients and develop key client relationships. The role will also involve coordinating initiatives in the areas of data governance, KPI oversight, client communication, and client onboarding.
Key Responsibilities
- Play a key role in the planning and development of key client requirements for global risk, liquidity, and ESG clients.
- Assist in specifying new functionality to provide a greater user experience for clients and internal users.
- Ensure consistent operational procedures are well documented, maintained, and followed.
- Provide support and address internal inquiries, demonstrating a firm understanding of the product to end users.
- Support and participate in training risk and ESG analysts and other front-line users on system functionality.
- Other project-based tasks as required.
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