Product Experience Specialist

Our company is seeking an exceptional Design Visionary to lead the design of seamless, user-centred experiences across web and mobile platforms. This individual will drive design decisions through research, collaboration, and prototyping while ensuring accessibility and consistency.

• Contribute to the evolution of our product through research, data, and workshops.
• Produce high-quality wireframes, mock-ups, and interactive prototypes that communicate the product's behaviour across web and mobile platforms.
• Define and understand design problems to be solved, think big, and explore divergent ideas while understanding how to converge and iteratively drive towards your vision.
• Plan strategically and collaborate with product and engineering teams to shape the product's direction.
• Advocate for design by showcasing work and presenting cross-functionally to stakeholders while articulating your rationale and decision-making process.
• Craft unified end-to-end product solutions by working closely with fellow team members.
• Contribute to our custom design system, use it effectively in your work, and advocate for its correct usage across the design and engineering teams.
• Manage, prioritize, and track workload within tight deadlines.
• Understand how and when to apply design-thinking best practices and user-centred design methodologies.
• Work with QA and engineering to ensure delivery of high-quality UI design output.
• Understanding of WCAG 2.1 guidelines and importance of designing for all users, including those with disabilities.

• 3-5 years of experience in UI, UX, or HCI-related fields, preferably in an eCommerce or SaaS organisation.
• A portfolio showcasing design work. The portfolio must contain examples of finished work, specific role in the project, and an explanation of your process and how you collaborated with other designers and stakeholders. Highlight any contributions to AI-related projects, design process, or quantitative outcomes.
• Expertise with Figma and other current design tools.
• Experience designing with the big picture in mind, working through problems from beginning to end, defining broad system-level concepts, and fine-tuning specific interactions and visuals.
• Nice to have: understanding of web accessibility standards (WCAG) and best practices, with experience integrating accessibility practices into workflows.
• Nice to have: experience using AI tools for design.
• Excellent English communication skills, both oral and written.
• Knowledge of Design Systems.
• Experience connecting work with other cross-product initiatives within the company to drive collaboration.
• Excited to work in a fast-paced, collaborative and dynamic environment.

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless eCommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values (Own It, Champion Simplicity, Win as One, and Debate then Commit) we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

• Competitive salary and benefits: Your financial well-being is important to us. Experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with us.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

We are an equal opportunity employer, proud of our ongoing efforts to foster diversity, equity, and inclusion in the workplace. Individuals seeking employment and employees at our company are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.