Retail Pharmacy Assistant
2 days ago
Company Overview: KPH Healthcare Services, Inc. is a leading provider of healthcare solutions, committed to delivering high-quality services that meet the needs of our patients.
Job Description:This role offers an exciting opportunity to join our dynamic pharmacy team, working under the guidance of experienced pharmacists. As a Prescription Fulfillment Coordinator, you will play a crucial role in ensuring the smooth operation of our pharmacy, prioritizing efficiency, accuracy, and customer satisfaction.
Responsibilities:Process incoming prescriptions, verifying patient information and gathering necessary details. This includes name, address, phone number, date of birth, allergies, chronic conditions, and insurance information.
Evaluate workload and establish prescription pick-up times, ensuring timely processing and delivery. Assess the workload to determine the best course of action and allocate tasks accordingly.
Provide quality customer service, responding to patient inquiries and resolving any concerns in a professional and courteous manner. This includes obtaining patient signatures upon delivery of prescriptions.
Maintain accurate records and adhere to confidentiality guidelines regarding patient information. Keep confidential all patient data, respecting their trust and dignity.
Collaborate with pharmacy staff to maintain a professional environment, including housekeeping duties and supply replenishment. Perform tasks such as replenishing vials and dispensing containers, labels, and computer paper supplies.
To be considered for this role, you must have a High School Diploma or equivalent, with a preferred AS degree or higher in a related field. Vermont employees must also be registered with the State as a Pharmacy Technician. Previous experience in hospital or retail pharmacy settings is highly valued.
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