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Application Support Specialist
3 weeks ago
We are seeking a skilled Application Support Specialist to join our team. This individual will be responsible for providing technical assistance and support to users, troubleshooting issues, and resolving problems in a timely manner.
This role requires strong analytical skills, excellent communication abilities, and the ability to work effectively in a team environment.
The ideal candidate will have a solid understanding of software development principles, experience with application support, and proficiency in languages such as C#, .NET, and MS-SQL.
Key Responsibilities:
- Provide technical assistance and support to users via phone, email, or remote desktop.
- Troubleshoot and resolve technical issues related to applications.
- Develop and maintain knowledge base articles and documentation.
- Collaborate with developers to resolve complex issues.
Requirements:
- Bachelor's degree in Computer Science or related field.
- 3 years of experience in application support or development.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.