Sales Performance Coordinator

3 days ago


Limerick, Limerick, Ireland Nestlé Sa Full time
Key Responsibilities

The Retail Supervisor will be responsible for:

  • Attaining sales targets through premium customer experience and excellent delivery of all elements of boutique performance
  • Completing shop floor observations and providing feedback to the team
  • Utilising customer experience and everyday coaching across the team
  • Delivering a high standard of customer service
  • Facilitating team training sessions
  • Taking accountability for managing and resolving escalated complaints
  • Monitoring and leading on internal control processes
  • Leading on ad hoc audits

We're looking for confident and charismatic individuals who can deliver exceptional customer service, utilise strong communication and interpersonal skills, and demonstrate:

  • Previous supervisory shop floor experience in the retail sector
  • A proven track record of delivering exceptional customer service
  • A strong understanding of the retail and competitive environment in which Nespresso business operates
  • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique
  • Maintain and support a positive and collaborative team culture

We offer first-class training and great development opportunities, as well as an attractive benefits package including a competitive pension, up to 10% bonus, and 25 days holiday with bank holidays on top.



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