
Service Operations Manager
2 weeks ago
Job Overview
">The Service Operations Manager is responsible for overseeing the delivery of exceptional service to our clients. This involves planning and coordinating service activities, managing job scheduling, and allocating resources efficiently to ensure timely completion of service work.
">Key Responsibilities:
">- ">
- Develop and implement effective service strategies to drive business growth">
- Maintain regular communication with clients, providing updates and resolving issues to ensure a seamless service experience">
- Support reporting, compliance, and continuous improvement initiatives within the service department">
- Proven experience in a service coordination or engineering management role">
- Strong organisational and planning skills with the ability to manage multiple jobs and teams">
- Excellent communication and client-facing skills">
- Proficiency in service management software and Microsoft Office tools">
- Ability to work under pressure and adapt to changing priorities">
Requirements:
">- ">
- Proven experience in a service coordination or engineering management role">
- Strong organisational and planning skills with the ability to manage multiple jobs and teams">
- Excellent communication and client-facing skills">
- Proficiency in service management software and Microsoft Office tools">
- Ability to work under pressure and adapt to changing priorities">
What You'll Get:
">- ">
- Competitive salary package">
- Company vehicle">
- Opportunity to work with a global leader in industrial technology">
- Supportive team environment with ongoing training and development">
- Career progression opportunities within a growing service division">
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