Food Service Operations Manager

2 weeks ago

Cork, Cork, Ireland beBeeCustomer Full time €36,000 - €42,000
Food Service Supervisor Job Description

As a key member of our team, the Food Service Supervisor will be responsible for overseeing the day-to-day food service operations to meet customer needs. This role involves facilitating the delivery of prepared food created from event-specific work orders or in a room service environment.

The ideal candidate will have previous supervisory experience in food services or retail, and a willingness to follow instructions and learn. They should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

This role requires a high level of organization and attention to detail, with the ability to manage multiple tasks and priorities simultaneously. The successful candidate will also be able to provide exceptional customer service and maintain a positive attitude at all times.

Key Responsibilities:
  1. Ensure the day-to-day food service is delivered in line with contractual needs.
  2. Supervise the delivery of hospitality bookings daily, ensuring they meet sponsor/customer needs and are presented well.
  3. Coach, mentor, and train all team members to undertake their daily tasks effectively.
  4. Manage consumables and sundries, conduct regular stock checks, and place orders with approved suppliers.
  5. Support weekly financial reports and payroll by acting in the absence of the Mess Services Manager.
  6. Ensure stock rotation and assist with stock checks.
  7. Maintain daily cleaning standards of all service areas using health checks and assurance tools.
  8. Support and occasionally lead the delivery of evening hospitality events with various styles and themes.
  9. Ensure compliance with food hygiene and safety procedures in line with health and safety regulations.
Qualifications & Key Requirements:
  • Previous supervisory experience in food services or retail.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • High level of organization and attention to detail.
  • Positive attitude and excellent customer service skills.

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