Food Service Operations Manager
5 days ago
We are currently seeking an experienced Deli Manager to oversee the daily operations of our delicatessen counter.
The successful candidate will be responsible for providing exceptional customer service, addressing any customer concerns or complaints promptly and maintaining a strong attention to detail in a fast-paced environment.
Main Responsibilities
- To manage and lead a team of staff to ensure excellent customer service is provided at all times.
- To maintain a high level of product knowledge and to be able to advise customers on products.
- To work closely with suppliers to source high-quality products and to negotiate prices when necessary.
- To implement and maintain HACCP procedures within the delicatessen area.
Requirements
- A minimum of 2 years experience in a deli or food service management role.
- Proven leadership skills, including the ability to motivate, train and supervise a team.
- HACCP trained and qualified.
- Excellent customer service skills and the ability to handle customer complaints professionally.
- Strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Flexible working hours including weekdays and weekends.
Benefits
- A competitive salary package.
- Ongoing training and development opportunities.
- The opportunity to work as part of a dynamic team.
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