Career Opportunities: Hospitality Management

6 days ago

Athlone, County Westmeath, Ireland beBeeLeadership Full time €42,000 - €54,000
Job Opportunity: Front Office Manager Assistant

Elevate Your Career in a Luxury Hotel Setting

About the Role

We are seeking a highly skilled and motivated Front Office Manager Assistant to join our team.

Key Responsibilities
  • Support the Front Office Team in delivering exceptional customer service and a memorable guest experience.
  • Anticipate guests' needs to provide outstanding service and maximise guest satisfaction.
  • Ensure efficient arrival and departure procedures are executed.
  • Manage reservation calls effectively, delivering premium guest care at every opportunity.
  • Assist in the day-to-day running and ongoing development of the Reception Team, promoting effective systems.
  • Oversee room allocation and coordinate with Accommodation for timely availability.
  • Implement and uphold hospitality standards and compliance with SOPs.
  • Promote hotel amenities, outlets, and local activities to all guests while upselling where appropriate.
  • Maintain accurate filing and administration within the Front Office department.
  • Lead by example in delivering exceptional customer service and utilising every interaction as an opportunity to enhance bookings.
Requirements
  • A minimum of 1 year's experience as a Front Office Manager or at 2 years at supervisor level in a busy hotel environment.
  • Strong familiarity with Front Office systems—Opera Cloud experience highly desired.
  • Excellent spoken and written English.
  • A proven background in leading or supporting a team, with a focus on training and development.
  • Strong interpersonal and communication skills, with a natural ability to build rapport.
  • Impeccable organisational and administrative abilities.
Benefits
  • Certified culture focused on mutual respect and professional growth.
  • Complimentary use of our Leisure Club and discounted rates at Sirana Spa.
  • Free car parking and delicious meals provided on duty.
  • Exclusive hotel discounts within the Hodson Bay Group and special Marriott Explore Rate Discounts in over 9,500 hotels worldwide across 144 countries.
  • Career progression opportunities within both Hodson Bay Hotel and the wider Marriott International network.
  • Motivational incentives, such as Associate of the Month and peer recognition awards.
  • Access to our active Health & Wellness programme and regular wellbeing initiatives.
  • 39-hour working week with focus on work-life balance.
Our Commitment

We celebrate diversity, promote equal opportunity, and champion personal and professional development. You'll join a team where positivity and outstanding hospitality are a way of life.

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