Customer Value Specialist
6 days ago
We are seeking a highly motivated and analytical individual to join our team as a Customer Value Specialist. In this role, you will be responsible for managing a portfolio of enterprise customers, providing proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.
About the TeamYou will be part of a dynamic team that oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations.
Responsibilities:
- Deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.
- Partner closely with account executives and technical account managers to support post-sale engagements focused on optimization, retention, and growth of enterprise customers.
- Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction.
- Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights.
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Commercial Business Growth Specialist
6 days ago
Dublin, Dublin City, Ireland U Value Insulation Group Full timeAt U Value Insulation Group, we are committed to delivering exceptional customer service and support to our customers across the UK. As a Commercial Business Growth Specialist, you will play a critical role in driving business growth and expanding our customer base.Your primary responsibility will be to develop and execute targeted marketing campaigns to...
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Global Customer Value Specialist
7 days ago
Dublin, Dublin City, Ireland Hubspot Full timeJob Description:In this role, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.Your day-to-day will involve building and maintaining relationships with sales reps, partners, customers, and other...
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Customer Value Strategist
4 days ago
Dublin, Dublin City, Ireland Project People Full timeWe are seeking a seasoned Customer Value Strategist to lead our CVM organization, guiding a team of 20+ professionals in driving value-driven management of our active customer base. The successful candidate will work closely with the Director of Consumer to define the vision and strategy, ensuring that agreed targets are met through ad-hoc initiatives.The...
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Customer Value Accelerator
2 days ago
Dublin, Dublin City, Ireland Salesforce, Inc. Full timeThe ideal candidate will possess both a Cloud specialization and industry skills that enable them to speak the customer language. They should have an understanding of a retail company's e-commerce strategy, including omnichannel integration and online sales support, as well as insight into what customer lifetime value, digital engagement, and conversion...
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Customer Value Optimization Lead
2 days ago
Dublin, Dublin City, Ireland Stripe Full timeLead DescriptionWe are seeking a Customer Value Optimization Lead to join our Customer Success team at Stripe. In this role, you will lead efforts to optimize the value of our enterprise customers, driving growth and retention through tailored strategies and exceptional customer service.About the PositionYou will be responsible for managing a book of...
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Customer Value Optimization Specialist
2 days ago
Dublin, Dublin City, Ireland Wrike Full timeKey ResponsibilitiesAs a Scaled Customer Success Manager, you will be responsible for implementing digital plays to enhance product adoption and user engagement.You will also drive product adoption, engage with customers through digital channels, and identify growth opportunities.Develop Digital Engagement Strategies: Develop and execute digital engagement...
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Head of Customer Value Management
4 days ago
Dublin, Dublin City, Ireland Project People Full timeWe are looking for a Head of CVM to lead the CVM organisation, guiding a team of 20+ to drive value-driven management of our active customer base. The Head of CVM will work closely with the Director of Consumer to define the vision and strategy, ensuring that agreed targets are met through ad-hoc initiatives.As Head of CVM, you'll take ownership of the...
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High Value Customer Experience Lead
7 hours ago
Dublin, Dublin City, Ireland Stars Group Full timeAbout UsStars Group is a leading provider of online gaming entertainment. We're committed to delivering exceptional experiences for our customers and creating a workplace that's inclusive, diverse, and rewarding.Job OpportunityWe're looking for a highly motivated and experienced individual to join our Select Live Team as a High Value Customer Experience...
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Customer Relations Specialist
4 days ago
Dublin, Dublin City, Ireland The City Bin Co. Full timeWe are looking for a highly motivated Customer Relations Specialist to join our team in Oranmore, Galway. As a specialist in customer relations, you will play a critical role in building and maintaining strong relationships with our customers.Your responsibilities will include:Responding to customer queries and resolving issuesCollaborating with internal...
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Customer Acquisition Specialist
8 hours ago
Dublin, Dublin City, Ireland TN Ireland Full timeCustomer Acquisition Specialist OpportunityWe are expanding our team and seeking a skilled Customer Acquisition Specialist to join us in Dublin. As a key member of our sales team, you will be responsible for driving sales growth and meeting customer acquisition targets.You will work closely with our marketing agency to generate leads and convert them into...
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Customer Experience Specialist
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout UsAt TN Ireland, we strive to create and deliver a fantastic customer journey for everyone who shops with us. Our primary goal is to make every shopping experience exceptional, whether it's online or in-store.Salary and BenefitsAs a valued member of our team, you will receive a competitive salary, rising to €16.90 per hour after 3 years, as well as...
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Customer Value Optimization Specialist
4 days ago
Dublin, Dublin City, Ireland DocuSign Full timeWhat You'll BringA BS/BA degree or equivalent experience is required, along with two or more years of experience in an AE role or equivalent quota-carrying role.Computer application skills, including Salesforce.com, Microsoft Word, PowerPoint, and Excel, are essential.Experience in consultative sales and account management, preferably within a SaaS model, is...
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Customer Experience Specialist
3 days ago
Dublin, Dublin City, Ireland Patagonia Part timeWe're seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Specialist. As a Sales Associate Expert, you'll be responsible for delivering a world-class customer experience that aligns with our company values and mission.Key ResponsibilitiesCreate a welcoming and inclusive store environment that encourages customers...
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Business Value Director
3 days ago
Dublin, Dublin City, Ireland Red Hat Full timeBusiness Value Director - Commercial SegmentThe Red Hat Sales team is looking for a Business Value Director to join us and support the stupendous growth of the leader in the Hybrid Cloud market and other open source technologies.Location is flexible - can be remote across EMEA, with a strong preference for locations near a Red Hat office with a Commercial...
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Customer Value Proposition Lead
5 days ago
Dublin, Dublin City, Ireland Oliver James Associates Ltd. Full timeWe are partnering with a leading Global Insurance company that is experiencing rapid growth and expansion, requiring a seasoned Senior Customer Propositions Manager to lead their team.This crucial role involves:Creating and implementing customer-centric propositions that drive business growthIdentifying market trends and competitor activities to inform...
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Customer Experience Specialist
7 days ago
Dublin, Dublin City, Ireland Fairways Hotel Full timeWe are seeking a Customer Experience Specialist to join our team at Fairways Hotel. In this role, you will be responsible for crafting personalized experiences that exceed our guests' expectations and leave a lasting impression.About Our CultureWe value creativity, enthusiasm, and a willingness to learn. Our team members are empowered to think outside the...
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Customer Experience Specialist
4 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeTTEC is a dynamic company that values its employees and provides a supportive work environment. As a Customer Experience Specialist, you'll play a critical role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to identify and capitalize on sales opportunities with clients, using your knowledge of...
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Customer Service Specialist
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeGourmet Food Parlour is a renowned establishment seeking a skilled Barista-trained/Front of House staff member to join our team in Dublin City Centre. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences, maintaining high-quality standards, and upholding the brand's values.Job DescriptionWe are looking for...
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Customer Care Specialist
7 hours ago
Dublin, Dublin City, Ireland Cover-More Group Full timeAt Cover-More Group, we're dedicated to providing reliable and fast services for our customers and partners. As a Customer Care Specialist, you'll be responsible for handling enquiries by phone, email, messaging, and providing advice on policy coverage and administration.You'll achieve set Key Performance Indicators (KPIs) and escalate complaints to...
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Sales and Customer Experience Specialist
4 days ago
Dublin, Dublin City, Ireland Fields Retail Limited Full timeRole OverviewWe are seeking a highly skilled and motivated Sales and Customer Experience Specialist to join our team. This is a dynamic role that requires strong communication skills, the ability to multitask, and a passion for delivering exceptional customer service.About the RoleThis Sales and Customer Experience Specialist will be responsible for engaging...