Customer Experience Director
2 days ago
We are looking for a Customer Experience Director to join our Top Oil - Fueling Ireland team. In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction and drive sales growth.
About the Role:- Develop and implement customer-centric strategies to improve customer satisfaction and drive sales growth.
- Work closely with Regional Store Managers to set and monitor sales targets, gross profit margin, net margin, waste, and other KPIs.
- Identify areas for improvement and develop action plans to address these.
- Maintain high levels of customer satisfaction through effective employee engagement and development.
- Ensure compliance with company policies and procedures, including health and safety standards.
Requirements:
- A minimum of 2-3 years' experience in a retail management position.
- Proven skills in driving sales growth and improving customer satisfaction.
- A strong understanding of business operations and financial management.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
-
Customer Experience Director
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are seeking an experienced Customer Experience Director to join our team in Dublin, Ireland. As a key member of our Customer Service department, you will be responsible for leading and developing a high-performing team that consistently delivers exceptional customer experiences.Your primary focus will be on driving strategic initiatives that enhance...
-
Director of Customer Experience
16 hours ago
Dublin, Dublin City, Ireland Klaviyo Full timeJob DescriptionWe're looking for a skilled Director of Customer Experience to lead our EMEA Customer Support team within our Customer Success organization. As a Director, you will provide strategic oversight and direction for the team, working closely with other teams and leaders across the company to deliver a world-class customer experience.Key...
-
Customer Experience Director
1 day ago
Dublin, Dublin City, Ireland Bathshack Full timeCustomer Experience Director - Drive Customer Satisfaction\We are seeking an experienced Customer Experience Director to join our Dublin showroom team. As a key member of our management team, you will be responsible for driving customer satisfaction and improving the overall customer experience.\The ideal candidate will have a strong understanding of...
-
FS Tax Directors
2 days ago
Dublin, Dublin City, Ireland Director File Full timeJob Title: Financial Services Tax Director or Associate DirectorWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is a global firm with a presence in over 130 countries, a network of over 62,000 people, and close ties with a US...
-
Customer Experience Director
5 days ago
Dublin, Dublin City, Ireland Insomnia Coffee Company Full timeJob SummaryThe Customer Experience Director will lead and develop a high-performing team to deliver exceptional customer experiences across our retail stores. You'll be responsible for driving business results through effective sales strategies, process improvements, and employee engagement initiatives.This is an exciting opportunity to join a dynamic and...
-
Customer Experience Director
4 days ago
Dublin, Dublin City, Ireland The Kilkenny Group Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Stillorgan, Co. Dublin.In this role, you will be responsible for leading a team of sales professionals to deliver exceptional customer experiences and drive sales growth.Your Key Responsibilities Will IncludeLeading and developing a...
-
Customer Experience Director
6 days ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeWe are seeking an experienced Customer Experience Director to join our Executive team at LearnUpon. As a results-driven leader, you will be responsible for designing and executing strategies that drive customer retention, loyalty, and revenue growth.About the Role:Develop and execute comprehensive CX strategies to drive customer satisfaction and...
-
FS Tax Directors
2 weeks ago
Dublin, Dublin City, Ireland Director File Full timeWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is the fastest growing firm in Ireland and has over 3000 people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries around...
-
Customer Experience Director
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the Team:We are seeking a highly skilled Customer Experience Director to join our team in TN Ireland. As a Branch Lead, you will be responsible for leading our Branch team and developing sales strategies to drive business development and growth.Your Key Responsibilities:Develop and implement sales strategies to drive business development and growth...
-
Customer Experience Director
4 days ago
Dublin, Dublin City, Ireland Amach Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Experience Director. As a key member of our team, you will be responsible for delivering high-quality solutions that meet our clients' needs and exceed their expectations.About the RoleThe ideal candidate will have a strong background in cloud solutions, excellent...
-
Tax Director Financial Services
5 days ago
Dublin, Dublin City, Ireland Director File Full timeJoin a Dynamic TeamOur client is seeking a highly skilled Financial Services Tax Director or Associate Director to join their rapidly growing team. As a key member, you will play a crucial role in shaping the future of the organization.Key Responsibilities- Provide expert financial services tax advice to clients across various sectors.- Support clients with...
-
Financial Services Director Position
6 days ago
Dublin, Dublin City, Ireland Director File Full timeGlobal Financial Services FirmWe are a leading financial services firm with a strong presence globally. Our team of professionals provides expert advice to clients across various industries.Opportunity to GrowThis role offers excellent career progression opportunities to Partner level, with a competitive remuneration package and the chance to develop your...
-
Customer Experience Director
2 days ago
Dublin, Dublin City, Ireland Tesco Ireland Full timeAbout the CompanyTesco Ireland is a values-driven business dedicated to delivering exceptional shopping experiences for our customers. We're committed to building a better future for our colleagues, communities, and planet.Our VisionWe strive to become every customer's favourite way to shop, whether they're at home or on the move. Our core purpose is...
-
Tax Director for Financial Institutions
5 days ago
Dublin, Dublin City, Ireland Director File Full timeAbout the RoleThis is an exciting opportunity for a seasoned Financial Services Tax Director to join our team. As a key member, you will be responsible for providing expert financial services tax advice to clients and driving business growth through strategic planning and execution.Key Accountabilities- Develop and maintain strong relationships with clients,...
-
Customer Experience Director Candidate
7 days ago
Dublin, Dublin City, Ireland Abercrombie & Fitch Full timeAbout This OpportunityWe are seeking an exceptional Customer Experience Director Candidate to join our team at Hollister Co. in Blanchardstown Centre. As a key member of our retail operations, you'll drive sales results, provide best-in-class customer service, and oversee daily store operations.Key ResponsibilitiesCustomer Experience: Deliver exceptional...
-
Dublin, Dublin City, Ireland Autodesk, Inc. Full timeAutodesk seeks a seasoned professional to lead its European Customer Experience Management efforts. As a Director, you will be responsible for defining and executing regional plans, including budget allocation, resource prioritization, and coverage strategies.This role demands a strong understanding of the complexities and unique needs of enterprise...
-
Customer Experience Director
6 days ago
Dublin, Dublin City, Ireland Electricity Supply Board Full timeThe Customer Experience Director - Electricity Services will be responsible for ensuring that our customers receive the highest level of service and satisfaction.Job Description:Oversee the development and implementation of customer-centric strategies across electricity services.Work closely with cross-functional teams to ensure seamless execution of...
-
Customer Experience Director
16 hours ago
Dublin, Dublin City, Ireland Brightvision Capital Partners, LLC Full timeJob Description:We are seeking a highly skilled and experienced CX professional to join our team as a Chief Customer Officer. The successful candidate will lead the customer experience function, ensuring that customers receive exceptional service across all touchpoints.The ideal candidate will have a strong track record in customer advocacy, with experience...
-
Customer Experience Director
3 days ago
Dublin, Dublin City, Ireland Alternatives Full timeAbout AlternativesAlternatives, a leading international luxury brand, is seeking an experienced Head of Client / Customer Experience to shape and drive its customer engagement strategy.This unique opportunity allows you to join a prestigious business that prides itself on excellence, innovation, and delivering a seamless, high-end client journey.The ideal...
-
Customer Experience Director
1 day ago
Dublin, Dublin City, Ireland Alternatives Full timeCompany OverviewThe Alternatives Group is a leading international luxury brand, renowned for its exceptional service standards and modern vision. As a strategic partner, we are seeking an experienced Head of Client / Customer Experience to shape and drive our customer engagement strategy.This unique opportunity allows you to join a prestigious business that...