Customer Service Representative

4 days ago


Cavan, Cavan, Ireland beBeeCustomerExperience Full time €30,000 - €40,000
Job Opportunity Overview

We are seeking a dedicated professional to join our team in a customer-facing role.

The ideal candidate will be passionate about delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and thrive on interacting with people from diverse backgrounds.

As a key member of our team, you will play a vital role in maintaining a clean and organized store environment, adhering to health and safety protocols, and upholding our company's values.

If you are a motivated and enthusiastic individual who excels at building strong relationships with customers and colleagues alike, we encourage you to apply for this exciting opportunity.

About the Role:

  • Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, supporting customers with their purchasing decisions.
  • Ensure a safe and efficient store environment by adhering to all health and safety guidelines.
  • Collaborate with colleagues to achieve sales targets, maintain stock levels, and optimize store displays.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.

What You'll Need:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Able to work effectively in a team environment, demonstrating flexibility and adaptability.
  • Proven ability to multitask, prioritize tasks, and meet deadlines in a fast-paced setting.
  • Highly developed problem-solving skills, with a proactive approach to resolving issues.
  • A commitment to maintaining a safe and clean store environment, adhering to all health and safety protocols.

Why Choose Us?

We offer a supportive and inclusive work environment, where every employee has the opportunity to grow and develop their skills.

Our employees enjoy a range of benefits, including competitive salaries, bonuses, and opportunities for career advancement.

At our organization, we pride ourselves on being a responsible and sustainable business, committed to making a positive impact on our communities.

Join us in our mission to deliver exceptional customer experiences and drive business success.

Responsibilities
  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  • Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
You will need
  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.


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