Head of Bars and Restaurants

3 days ago


Dublin, Dublin City, Ireland Royal Marine Hotel Full time

We are seeking a skilled and experienced Bar Manager to join our team at the Royal Marine Hotel. As a key member of the management team, you will be responsible for ensuring the smooth operation of our bars, providing exceptional customer service, and leading a dynamic team.

About the Role

This is a fantastic opportunity to join a dynamic and growing business, where you will be responsible for managing the day-to-day operations of our bars. You will be expected to provide exceptional customer service, while maintaining high standards of quality and efficiency.

Responsibilities
  • Key Responsibilities:
  • Manage daily operations, coordinate all aspects of food and beverage service in the bars.
  • Prepare effective staff rosters to ensure ample cover.
  • Communicate effectively with employees to lead and guide the team as required during service/shift.
  • Carry out skills training for all team members, observing all shift and opening/closing procedures to ensure consistency and compliance.
  • Identify training requirements for team members and develop appropriate actions to meet these.
  • Deal with complaints/querys in an attentive and courteous manner.
  • Be responsible for bar stocks and ensure agreed control procedures are maintained.
  • Promote in-house sales.
  • Ensure orders are taken promptly and clearly.
  • Ensure consistently high quality customer service is provided.
Benefits
  • Complimentary family gym membership.
  • Discounted spa treatments and products.
  • Educational assistance for hospitality and other professional courses.
  • Bike to work scheme.
  • Health insurance contribution.
  • Pension contribution.
  • Management sick pay scheme.
  • Meals and tea/coffee during shifts.
  • Free parking.
  • Complimentary individual or family stay in any Neville Hotel for 2 nights B&B.
  • Complimentary golf in Druids Heath.
  • Management suit contribution.
  • Staff discounts on accommodation in sister properties.
  • Opportunities for advancement and career development.
  • Achievers of the year.
  • Leaders of the quarter.
  • Employee referral bonus.
  • Length of service rewards.


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