Global IT Service Delivery Manager
5 days ago
About the Role
We are seeking a talented IT professional to join our Enterprise Infrastructure and Technology team as a senior member. As a Senior IT Engineer, you will have the opportunity to work with business owners and stakeholders across IAS globally, providing high-quality service and support.
Key Responsibilities
- SaaS Application Portfolio Management: You will design, implement, maintain, and support our SaaS application portfolio, including integrations between SaaS applications (Okta, Google, Slack, Mimecast, Box, Zoom, Microsoft 365, RingCentral, etc.).
- Automation Scripting: You will implement and manage automation scripts via Okta Workflows, Bettercloud Workflows, and API, Python/Shell Scripting.
- Virtualized Computing Environment Management: You will manage our virtualized computing environment within Amazon AWS, and be an escalation point to resolve internal customer issues.
Requirements
- SaaS Application Operations and Integrations: You should have a thorough understanding of SaaS application operations and integrations (e.g. Okta administration experience).
- Enterprise User Life Cycle Management: You should have experience with enterprise user life cycle management best practices.
- Scripting and Automation: You should be able to create and manage automation via scripting (Okta Workflow, BetterCloud Workflows, Python/Shell Scripting).
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