Global IT Service Delivery Manager

5 days ago


Dublin, Dublin City, Ireland Integral Ad Science, Inc. Full time

About the Role

We are seeking a talented IT professional to join our Enterprise Infrastructure and Technology team as a senior member. As a Senior IT Engineer, you will have the opportunity to work with business owners and stakeholders across IAS globally, providing high-quality service and support.

Key Responsibilities

  • SaaS Application Portfolio Management: You will design, implement, maintain, and support our SaaS application portfolio, including integrations between SaaS applications (Okta, Google, Slack, Mimecast, Box, Zoom, Microsoft 365, RingCentral, etc.).
  • Automation Scripting: You will implement and manage automation scripts via Okta Workflows, Bettercloud Workflows, and API, Python/Shell Scripting.
  • Virtualized Computing Environment Management: You will manage our virtualized computing environment within Amazon AWS, and be an escalation point to resolve internal customer issues.

Requirements

  • SaaS Application Operations and Integrations: You should have a thorough understanding of SaaS application operations and integrations (e.g. Okta administration experience).
  • Enterprise User Life Cycle Management: You should have experience with enterprise user life cycle management best practices.
  • Scripting and Automation: You should be able to create and manage automation via scripting (Okta Workflow, BetterCloud Workflows, Python/Shell Scripting).
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