Global Service Delivery Manager

3 days ago


Dublin, Dublin City, Ireland AVI-SPL UK & Ireland Full time

Job Overview

At AVI-SPL UK & Ireland, we are seeking a highly skilled Global Service Delivery Manager to lead our customer service team. The ideal candidate will have experience in managing global teams and ensuring seamless communication with customers.

The successful candidate will be responsible for leading the development and implementation of service delivery strategies that meet customer needs and expectations. They will work closely with cross-functional teams to ensure timely and effective resolution of customer issues.

Key Responsibilities:

  • Lead the development and implementation of service delivery strategies
  • Manage global teams to ensure effective communication with customers
  • Collaborate with cross-functional teams to resolve customer issues
  • Analyze customer feedback to improve service delivery

Requirements:

  • 4+ years of experience in service management
  • Proven track record of improving customer satisfaction
  • Excellent leadership and communication skills


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