Technical Service Delivery Manager
2 days ago
We are seeking a Technical Service Delivery Manager to join our AWS Managed Operations team at ENGINEERINGUK. In this role, you will be responsible for overseeing the launch of the European Sovereign Cloud (ESC) and working closely with global AWS teams to influence the evolution of AWS services and technology.
About the Role
You will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, for EU customers. Your responsibilities will encompass overseeing the launch of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology.
Key Responsibilities
- Oversee the launch of the European Sovereign Cloud (ESC).
- Work closely with global AWS teams to influence the evolution of AWS services and technology.
- Collaborate with technology leaders to enhance day-to-day operations.
- Ensure improvements in availability, reliability, latency, performance, and efficiency of the ESC.
Requirements
- Fuency in written and spoken English is required.
- Successful applicants must have the legal right to work in Ireland.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
Qualifications
- Experience working with technical support problems that may cross technology domains and interfacing with complex and/or critical escalations.
- Understanding and experience with Linux operating systems and proficient in executing standard operating procedures and using operational best practices.
- Experience supporting cloud systems or other software services.
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