Guest Service Expert

2 days ago


Dublin, Dublin City, Ireland Lululemon Athletica Full time
Role Description
We're seeking a Guest Service Expert to join our team at Lululemon Athletica. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences in our stores.

Your primary responsibility will be to engage with guests to understand their needs, share product knowledge, and facilitate seamless transactions. You'll also work closely with store leadership to take action on guest feedback and drive business results.

Some of your key responsibilities will include:
  1. - Interacting with guests to ensure a great experience
    - Assessing their needs to provide customized solutions
    - Facilitating seamless transactions through accurate and timely guest interactions


Additionally, you'll contribute to a respectful and inclusive team environment, welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.

You'll also perform various tasks such as product presentation, restocking, and cleaning to maintain the luxury environment of the store. You'll use in-store technology to support store operations and provide positive guest experiences.

Key Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and adapt to changing situations
- Enthusiasm for delivering exceptional customer experiences

Benefits
We offer a competitive compensation package, including extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs. Availability of these benefits may be subject to location and employment type, and certain eligibility requirements may apply.

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