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Telesales and Service Professional

1 week ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

We are seeking an experienced Telesales & Customer Service Representative to join our dynamic team. The successful candidate will be responsible for providing exceptional customer service through various channels, including phone, email, and web chat. Key responsibilities include handling high-volume calls and emails, resolving customer complaints, and meeting performance targets.

A strong understanding of customer needs and preferences is essential, along with the ability to communicate effectively and build rapport with customers. In addition, you will be expected to maintain accurate records, adhere to regulatory requirements, and work collaboratively with colleagues to achieve team goals. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding career opportunity, we would like to hear from you.

This role offers a unique blend of challenge and reward, allowing you to grow your skills and knowledge while making a real impact on our customers' lives. As a valued member of our team, you will enjoy opportunities for professional development, competitive compensation, and a comprehensive benefits package.