Chief Revenue Growth Officer
4 days ago
As a key leader within our organization, you will be responsible for driving revenue growth and cost efficiency across key partners. This role requires a strong understanding of financial metrics and the ability to synthesize and leverage multi-variate data insights to inform business decisions.
Key Responsibilities:
- Optimise trading performance across your Profit & Loss (P&L): accountability for setting and managing the execution of trading strategies for your partners;
- End-to-end cost management of your P&L and geographies: making active choices to manage costs such as captive costs, chargebacks and customer service fees;
- End-to-end revenue management of your P&L and geographies: making active choices around and having final sign off for decisions on pricing, content management, marketing funds, loyalty campaigns, CRM campaigns, digital marketing, sort optimisation, supplier marketing initiatives etc. to achieve P&L targets;
- Setting and aligning on P&L performance targets: Establish and hit P&L performance targets across your partners;
- Process and tool establishment: Develop and embed processes and tools for effective P&L and partner performance management;
- Provide leadership: Hire, directly manage, coach, and develop cross-domain experts in your team. Set clear expectations, provide regular actionable feedback, and maintain a high-performance culture;
- Accountable for performance evaluations and conversations with SMEs;
- Stakeholder communication: Ensure key stakeholders understand the drivers of performance and the approach taken to optimize performance through proactive communication and performance management;
Requirements:
- Min 5 years in a similar role with end-to-end P&L ownership experience;
- Strong analytical and problem-solving skills: Ability to synthesise and leverage multi-variate data insights;
- Commercial acumen: making informed decisions, often with limited or incomplete data, aligned with business and partner objectives, to maximise long-term profit;
- Negotiation skills: Proven history of delivering sustainable, positive commercial outcomes from negotiations;
- Cross-functional leadership and collaboration: Ability to lead cross-domain subject matter experts to drive revenue growth and achieve sustained cost efficiencies;
- Strategic program design: Experience in designing and leading complex strategic programs, working with internal and external stakeholders to deliver positive commercial outcomes against committed timelines;
- eCommerce trading strategy execution: Experience in executing eCommerce trading strategies across pricing, content management, digital marketing, CRM, and front-end optimisation;
- People leadership and performance management: Proven ability to build, lead and develop high-performing teams;
- Influence and stakeholder communication: Ability to communicate effectively and persuasively with diverse stakeholders, building buy-in and clarity on performance strategies;
- Self-starter attributes: High level of curiosity, ownership, and hunger – demonstrate ownership of your P&L;
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