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Senior Customer Success Coordinator

2 weeks ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €60,000 - €80,000

As a key advocate for our customers, the Customer Success Manager plays a vital role in helping them achieve strategic objectives and maximize value from ServiceNow solutions.

Key Responsibilities:
  • Understand customer requirements and ensure product health
  • Promote success stories and resolve escalated issues
  • Maximize value and foster adoption of ServiceNow products

The ideal candidate will have experience with AI integration, 2+ years in customer professional services or related support roles, and ability to provide comprehensive services independently.

Essential Skills and Qualifications:
  • Experience resolving complex issues analytically
  • Collaborative work experience with cross-functional teams
  • ServiceNow certifications a plus

At ServiceNow, we value inclusivity and encourage candidates from diverse backgrounds to apply. We consider all qualified applicants without discrimination.