
Sales Team Leader
2 days ago
About This Role:
We are seeking a motivated and experienced retail professional to join our team as an Assistant Store Manager. As a key member of the management team, you will be responsible for ensuring the store delivers exceptional customer service, achieves targets, and drives commercial and operational excellence.
Key Responsibilities:
- Supporting the day-to-day running of the store, including overseeing sales floor operations and ensuring a high standard of customer service.
- Identifying opportunities to drive sales and maximize profitability, through effective product knowledge and visual merchandising skills.
- Achieving and exceeding targeted KPIs, including sales growth and customer satisfaction metrics.
- Leading and inspiring the team to deliver exceptional service through regular training and coaching.
- Implementing and maintaining effective operational processes, procedures, and administration systems.
- Recruitment and conducting performance/probation reviews for store staff.
- Deputizing in the absence of the Store Manager.
Requirements:
To succeed in this role, you will need:
- Previous retail management experience at a similar level.
- A passion for premium or luxury products, with a strong understanding of their appeal and benefits to customers.
- A proven track record of increasing overall business performance through effective sales growth and customer engagement strategies.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
- Strong problem-solving and analytical skills, with the ability to identify areas for improvement and implement effective solutions.
Benefits:
- Competitive salary and sales bonus structure.
- Up to 75% employee discount on our premium products.
- Annual business wear allowance.
- Retail Trust wellbeing support.
- LifeWorks assistance programme.
- Workplace pension scheme.
- Structured training pathways.
- Ongoing career development opportunities.
Culture and Values:
At our company, we recognize the importance and power of diversity within our business. We ensure that our people processes are fair, transparent, and promote equality of opportunity for all candidates. Our pledge is that candidates will not be discriminated against on any grounds. Every individual will be treated with respect.
Apply now to take your first step towards a rewarding career in retail.
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