Senior Service Delivery Expert
2 days ago
CPL seeks a Senior Service Delivery Expert to support the Senior Service Delivery Manager in various activities. Key responsibilities include reviewing and analyzing reports and dashboards from suppliers, ensuring compliance with SLAs and KPIs, attending service reviews and operational calls, and preparing reporting to provide an overview of vendor performance.
Key Responsibilities
- Review and analysis of reports and dashboards provided by suppliers to ensure adherence to contractual terms.
- Attendance at service reviews and operational calls as a key stakeholder.
- Presentation of reporting to stakeholders as per agreed timelines.
- Establishment and reporting on Continuous Service Improvement plans in collaboration with Vendor Service Delivery Managers.
- Collaboration with suppliers and third parties on 3rd party process development.
- Review and feedback on documentation according to ITIL best practices.
- Support for the IT Controller in ensuring timely completion of IT controls and availability for compliance auditing.
- Oversight of supplier remediation following audit findings and support for IT controllers on closure.
- Assistance to the Service Delivery Manager in incident and change management.
- Management of Third Party Risk Management engagement with FCRM suppliers for Product and Technology Function.
- Requirement to support the DORA project, including review and update of documentation, participation in project meetings, and collaboration across business functions for process and remediation activities.
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Technology Sourcing and Delivery Expert
2 days ago
Dublin, Dublin City, Ireland Bramwith Consulting Full timeAbout the Role:We are seeking a talented IT Procurement professional to join our team as a Technology Sourcing and Delivery Expert.In this exciting role, you will play a key part in driving innovation and growth in Front Office Software Technology procurement.You will be responsible for establishing Procurement's delivery capability and creating a tailored...
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Cloud Services Delivery Expert
2 days ago
Dublin, Dublin City, Ireland SAP SE Full timeOur Cloud Services Delivery Expert plays a critical role in ensuring seamless adoption of SAP S/4HANA Private Cloud Edition solution by customers through a Shared Services model.Key ResponsibilitiesCoordinate with customers to understand their technical requirements and preferences.Develop and implement customized solutions to meet customer needs.Provide...
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Service Delivery Director
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the CompanyNTT DATA is a leading provider of digital and AI infrastructure, with a global presence and a diverse team of experts. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.We are seeking a highly skilled IT Delivery Manager to join our team and lead the delivery...
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Dublin Senior Living Expert
1 day ago
Dublin, Dublin City, Ireland Sunrise Senior Living Full timeJoin Our Resident Support TeamSunrise Senior Living Dublin aims to create a supportive community that fosters independence, dignity, and purpose among our residents.This role offers an exciting chance for a caring professional to contribute to our mission of enhancing the lives of seniors.Your key responsibilities will include:Providing support to residents...
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Programme Delivery Expert
3 days ago
Dublin, Dublin City, Ireland Turner & Townsend Full timeAbout Turner & TownsendWe help clients achieve their objectives by providing consultancy, project delivery, and post-project operations services. Our team of experts works globally, delivering transformational programmes across various sectors.Job OverviewWe are seeking a Mid-Senior level Full-time professional with strong communication and stakeholder...
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Warehouse Delivery Expert
3 days ago
Dublin, Dublin City, Ireland CPL Full timeJoin CPL as a Warehouse Delivery Expert and be part of a dynamic team that takes pride in delivering exceptional customer service. As a key member of our logistics operations team, you will play a vital role in ensuring the smooth delivery of products to our customers.Job DescriptionKey responsibilities include:Picking, packing, and labeling products for...
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IT Service Delivery Expert
2 days ago
Dublin, Dublin City, Ireland EOS IT Solutions Full timeAbout This OpportunityWe are seeking a highly skilled Helpdesk Technician to join our team at EOS IT Solutions. As a Helpdesk Technician, you will play a vital role in ensuring the smooth operation of our organization's information technology infrastructure.Key Responsibilities:Processing laptop replacement queues efficientlyProviding expert technical...
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Senior IT Service Delivery Professional
4 days ago
Dublin, Dublin City, Ireland Methodius Ltd Full timeJob OverviewThe role of the Senior IT Service Delivery Professional is to oversee the delivery of exceptional service to customers in the airline sector. This involves ensuring that all areas of technology operate smoothly and efficiently, while maintaining strong relationships with internal and external stakeholders.This position requires a high level of...
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Financial Services Expert
3 days ago
Dublin, Dublin City, Ireland Fenergo Full timeAbout UsFenergo is a pioneer in Client Lifecycle Management (CLM) software solutions. We help financial institutions deliver a seamless, compliant, and digital customer experience.Our team comprises experts who are dedicated to revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing innovative software...
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HR Service Delivery Expert
2 days ago
Dublin, Dublin City, Ireland September Consulting Ltd Full time**Key Responsibilities:**We are seeking a skilled HR Service Centre Associate to:Provide expert support to employees through various communication channelsManage employee inquiries and resolve issues efficientlyDevelop and implement effective HR services strategiesCollaborate with cross-functional teams to drive process improvementsStay up-to-date with...
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Senior Service Delivery Manager
1 week ago
Dublin, Dublin City, Ireland Bank of Ireland Full timeSenior Service Delivery Manager - Payments, Cards & ATM Applications Dublin, Republic of Ireland | Hybrid Permanent | Full time Closing date: Jul 22, 2024
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Senior Service Delivery Executive
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Senior Service Delivery Executive. This is an excellent opportunity to work in a dynamic environment and contribute to the success of our organization.The ideal candidate will have a strong background in project management, service delivery, and team leadership.Main...
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Recruitment Delivery Expert
1 day ago
Dublin, Dublin City, Ireland CPL Full timeCPL's mission is to provide world-class talent services to our clients. Our Recruitment Delivery Experts work closely with clients to understand their talent needs and develop effective strategies to meet those needs.We are seeking a talented individual to join our recruitment delivery team, supporting clients across various industries.This role involves...
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IT Service Delivery Engineer
2 days ago
Dublin, Dublin City, Ireland Global Technology Solutions Ltd. Full timeAbout the RoleAs an IT Service Delivery Engineer at Global Technology Solutions Ltd., you will play a crucial role in ensuring the seamless delivery of our managed services to our customers. Your expertise in IT support and infrastructure will enable you to provide top-notch service and exceed customer expectations.ResponsibilitiesIncident Management: Manage...
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Healthcare Delivery Expert
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout TN Ireland's Day Unit TeamWe are currently recruiting for a skilled Healthcare Delivery Expert to join our Day Unit team at our client in Dublin South. This role involves working on a 6 day roster, delivering exceptional patient care.To be considered for this position, you must possess Full NMBI registration and have a minimum of 1 year post...
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Technical Skills Delivery Expert
6 hours ago
Dublin, Dublin City, Ireland ESB Full timeOur Ideal CandidateWe're looking for a highly skilled and experienced Technical Skills Delivery Expert who can provide high-quality training and development services to the Networks business.The ideal candidate will have a strong background in electrical training and experience in developing and delivering training programs.The role requires excellent...
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IT Service Delivery Manager
1 week ago
Dublin, Dublin City, Ireland EirGrid Group Full timeEirGrid Group has a unique role to play in leading this radical transformation of our power system in support of the transition to renewable energy. This will require pioneering engineering effort together with highly secure IT capability to respond successfully to the scale of disruption. This offers a unique opportunity to further your career in Service...
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Financial Services Transformation Expert
1 day ago
Dublin, Dublin City, Ireland ACCA Careers Full timeAbout UsACCACareers is a leading provider of finance and risk advisory services. Our team of experts helps clients navigate complex regulatory landscapes, manage and analyse finance and risk data, and implement finance transformation initiatives.Job DescriptionWe are seeking an experienced Senior Manager to lead our finance transformation delivery projects....
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Senior Civil Structural Expert
2 days ago
Dublin, Dublin City, Ireland PE Global (UK) Full timeSenior Civil Structural Expert RequiredPE Global (UK) is seeking a highly experienced Senior Civil Structural Expert to join our client's team. As a leading International Engineering consultancy, this permanent role comes with an attractive salary package, company share options, car allowance, and a comprehensive healthcare package.The successful candidate...
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Data Centre Delivery Expert
10 hours ago
Dublin, Dublin City, Ireland TN Ireland Full timeTN Ireland is seeking a Data Centre Delivery Expert to oversee the successful delivery of critical facilities projects.Main Responsibilities:Develop and manage large-scale programmes, ensuring timely delivery and high-quality results.Collaborate with cross-functional teams to drive programme success and identify areas for improvement.Communicate effectively...