Restaurant Client Engagement Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeAccountManagement Full time €30,000 - €60,000

As a key member of our team, you will play a crucial role in driving the success of our clients. This is an exciting opportunity to join a rapidly growing business and contribute to the development of our sales and customer service strategies.

About the Role

The Customer Success Associate position is responsible for managing restaurant accounts in the UK and Ireland, ensuring they engage effectively with our products and services. You will work closely with our Activations and Sales teams to onboard new accounts and grow their orders efficiently.

You will be responsible for recognizing opportunities for upselling our Point of Sale system and influencing future lifetime value through higher product adoption and integration. Your goal will be to expand revenue potential in accounts through feature optimization and effective case management.

Key performance indicators will include minimizing customer churn, interpreting and driving action on

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