Intercompany Service Governance Professional

2 weeks ago

Dublin, Dublin City, Ireland beBeeCompliance Full time €75,000 - €105,000
Job Title:

Regional Intercompany Services Program Manager II - Analyst


Job Description:

The Regional ICA Program Manager role is responsible for supporting regulatory compliance on Tech services provided via ICAs to regulated entities in the market. This includes reviewing the ICA database, identifying and cataloging contract commitments/obligations for the region, specific tech services covered, creating a repository of gaps/remediation actions, and identifying patterns of problems across different ICA's.


Key Responsibilities:
  • Support the Regional ICA Lead and global Tech ICAMS team in providing regional support in delivering holistic ICAMS team services.
  • Review the ICA database to identify and catalog the (i) contract commitments/obligations for the region, (ii) specific tech services covered, (iii) create a repository of gaps/remediation actions, and (iv) identify patterns of problems across different ICA's.
  • Identify and study existing MA Tech service provider data dashboards to understand information / data currently available to meet ICA compliance requirements and identify gaps.
  • Create a centralized calendar of regulatory audits, inspections and periodic regulator reporting related to the assessment of MA compliance with ICA/outsourcing requirements.
  • Identify regional regulator focus areas and common gaps/findings to help Tech ICAMS prioritize activities.
  • Collaborate with peers in the other regions and the ICAMS operational team teams to help demonstrate compliance with ICA requirements, such as third party / supplier monitoring, incident reporting, SLA reporting, and other areas.

Required Skills and Qualifications:
  • Bachelor's degree in technology, information systems management, information security management, security policy or equivalent experience.
  • Knowledge of Regional Regulatory landscape, standards and frameworks such as DORA, NIST, CROE impacting Tech services especially around service resiliency, outsourcing regulations and security risk management.
  • Knowledge of Mastercard TECH Organization and legal aspects is an asset.

Skills and Competencies:
  • Project management skills to ensure on-time delivery.
  • Good verbal and written communication skills for coordinating globally.
  • Ability to design metrics, dashboards, and analyze data.
  • Strong analytical skills coupled with systematic creative thinking, solution-oriented approach and sense of ownership and drive.
  • Good sense of

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