Senior Catering Operations Manager

2 days ago

Dublin, Dublin City, Ireland beBeeCatering Full time €45,000 - €60,000
Catering Services Manager Job Description

This role is responsible for delivering exceptional catering services to residents, staff, and visitors in alignment with our care centre values.

  • We are seeking an experienced Catering Services Manager to oversee daily catering operations, ensuring high standards of food safety, hygiene, quality, and presentation.
Key Responsibilities:Catering Operations & Compliance
  • Oversee the daily provision of safe, nutritious, and well-presented meals tailored to individual dietary needs.
  • Ensure full compliance with food safety legislation (HACCP, allergen management, food handling procedures).
  • Supervise food storage, preparation, production, and distribution to ensure efficiency and safety.
  • Collaborate with dietitians, nursing, and care staff to meet clinical and individual dietary needs.
On-Site Cafe Management
  • Manage the day-to-day operations of the on-site cafe, ensuring high levels of cleanliness, customer service, and operational efficiency.
  • Oversee cafe staff, menus, and service flow to provide a welcoming and high-quality experience for residents, visitors, and staff.
  • Monitor cafe stock levels, manage purchasing, and ensure effective cost control and minimal waste.
  • Promote the cafe within the care centre community and encourage resident engagement and social interaction.
Resident Dining Experience
  • Ensure a positive and respectful mealtime experience for all residents, including proper setting of dining rooms and trays, courteous service, and timely meal delivery.
  • Gather feedback from residents and families and implement improvements based on satisfaction surveys and audits.
Staff Management & Development
  • Lead, train, and supervise catering and cafe staff, ensuring ongoing development and performance standards are met.
  • Organise rotas and manage staffing needs efficiently.
  • Ensure all staff follow hygiene protocols and food safety procedures.
Resource & Cost Management
  • Monitor and manage catering and cafe budgets to ensure cost-effective operations.
  • Oversee purchasing and stock control systems (including FIFO) to minimise waste and maintain freshness.
  • Participate in menu planning and procurement decisions.
Quality Assurance & Audit Preparation
  • Maintain records and documentation to support environmental health inspections and audit readiness.
  • Assist in internal and external audits, including internal and external food safety inspections.
  • Identify and implement service improvements based on audit findings and internal reviews.

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