
Sales Team Leader
3 days ago
At the forefront of retail excellence, every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we strive for it. Whether you're welcoming customers into our stores, collaborating with global teams or keeping operations moving at our distribution centers, your impact is valued and recognized.
As an Assistant Store Manager, you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers on a daily basis. In this role, you will be responsible for driving store success through opening and closing procedures, educating team members on product knowledge, and contributing to achieving daily sales targets to meet company goals.
- Deliver exceptional customer service using our C.H.A.R.M. service model
- Establish and nurture relationships with customers, team members, and the community, demonstrating a passion for selling and innovative ways to engage with customers
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service, and team results
- Coordinate, delegate, prioritize, and meet store deadlines while following up on daily activities
- Contribute to creating a positive team environment that encourages sharing of suggestions, ideas, and concerns
- Assist in various departments within the store, including customer service, product knowledge, visual presentation, and stock room management
- Support team members in executing retail operations, such as POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
What You'll Bring to the Table
- 2 – 3 years of total retail experience, preferably in leadership roles
- Proven leadership skills, with a drive to challenge, empower, and achieve team results
- Strong communication skills in local language and English (written and verbal) to successfully connect with the store team, operations managers, district managers, and corporate partners
- Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all customers
- A proactive approach to completing tasks efficiently and with attention to detail
- Proficiency in MS Office and different POS systems
Benefits
The Company is committed to a diverse and inclusive work environment, ensuring equal opportunities for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
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