Fragrance Sales Expert

3 days ago


Dublin, Dublin City, Ireland Chanel, Inc. Full time
About the Role

We are seeking a highly skilled Fragrance & Beauty Sales Consultant to join our team at Dublin Airport Terminal 2. As a key ambassador for CHANEL, you will embody our values and DNA, delivering exceptional client experiences and driving sales performance.

Key Responsibilities:

  • Demonstrate passion and knowledge in Fragrance, Makeup, and Skincare
  • Create personalized experiences for clients, tailoring to their needs and preferences
  • Ensure excellence in client service, adhering to CHANEL's rituals and standards
  • Build long-lasting relationships, recruiting, retaining, and increasing client loyalty
  • Contribute to sales performance through product expertise, clienteling tools, events, and cross-selling
  • Foster an omni-channel mindset, providing seamless experiences from in-store to online and vice versa
  • Promote a collaborative and inclusive community to achieve individual and collective goals

Requirements:

  • Service-oriented approach, with proven experience in client-facing roles
  • Confidence in applying product expertise to client needs, demonstrating active listening skills
  • Fragrance & Beauty product knowledge, closing sales by linking products to client needs
  • Empathy and active listening, adapting the selling ceremony to client needs
  • Passion for Fragrance & Beauty products, services, and enthusiasm for sharing this with customers, managers, and team members
  • Problem-solving attitude, overcoming obstacles and objections with a positive mindset

What You Will Gain:

  • The opportunity to work with a leader luxury brand, rich in heritage and innovation
  • A supportive environment that enables growth, building on strengths and new opportunities
  • Access to training initiatives, conferences, and educational programs to elevate expertise and inspire clients


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