Sales Order Coordinator

7 days ago


Dublin, Ireland Staffline Group PLC Full time

Job description SALES ORDER COORDINATOR | SANTRY | PERMANENTDo you have experience coordinating customer orders and preparing customer excel reports?A leading manufacturing company is hiring a Sales Order Coordinator for a permanent, office-based position.Standard hours are 8:30 AM to 5:30 PM, Monday to Thursday, and 8:30 AM to 4:00 PM on Friday.ON OFFER|Competitive salary with bonusPension scheme20 days of annual leaveEngaging company eventsClear career progression opportunitiesYOUR ROLE|Reporting directly to the Customer Service Manager, you will coordinate operational and administrative processes related to customer orders and complete reports on customer success.KEY RESPONSIBILITIES|Take charge of operational and administrative order processes, including quotations, invoicing, job costing, and documentation, ensuring that all information is accurately recorded in internal systems.Arrange and coordinate orders efficiently, ensuring adherence to compliance and service level agreements.Liaise with customers regarding customer care through calls and emails, striving to exceed expectations for service excellence and satisfaction.Collaborate with stakeholders to provide updates on kpi's for customer service, including on-time delivery, forecasting, and sales.REQUIREMENTS|A minimum of 2 years of experience in a similar role3rd-level degree in data-related or business support qualification desirable Solid understanding of CRM systems and processes.Proficient in Microsoft Office, in particular ExcelProven ability to multitask in a fast-paced team environmentExceptional customer service skillsIf you are ready to take the next step in your career, send your CV to Lisa in the Dublin Branch to apply for this opportunity



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