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Front Office Supervisor

1 week ago

Dublin, Ireland PREM Group Full time
Job Description

The Property

PREMIER SUITES PLUS Dublin Leeson Street is located in the centre of Georgian Dublin, around the corner from St Stephens Green and a short stroll from Grafton Street. PREMIER SUITES PLUS Dublin Leeson Street is a luxury hotel alternative, offering lavish suites or refined penthouse apartments. The property consists of one- & two-bedroom Suites, Studio Suites and Penthouse Suites. PREMIER SUITES PLUS Leeson Street is ideal for both business travellers and leisure guests who are uncovering the wonder of Dublin.

Your New Role

The successful candidate will be professional, enthusiastic and trustworthy and posses the initiative required to multi-task in this busy environment.

This full-time, on-site Front Office Supervisor role is located in Dublin 2 . The Front Office Supervisor plays a crucial role in ensuring the smooth and efficient operation of the Premier Suites Property . This position requires a hands-on approach, strong leadership skills, and the ability to manage various aspects of Front of house operations, including guest services, staff supervision, and facility management. The ideal candidate will have excellent organisational skills, attention to detail and the ability to work in a busy environment.

As PREMIER SUITES Leeson Street is a rooms only business, this is an ideal role for someone who wishes to gain experience in front office, rooms and accommodation management. It may also be of interest to people who already have experience in this area but are seeking a role in a property without food, beverage and events business where hours of work can be more predictable and sociable. In this role the Duty Manager will have the opportunity to gain experience in forecasting, financial reporting, revenue management and team management.

 

About The Role

The ideal candidate will have:

  • 1/2 years of experience in a hotel Supervisory or management role or a related field

  • Must have permission to work and be available to work up to 40 hours per week.

  • Previous experience of working in a standards-driven environment.

  • A creative and solutions-focused approach when problem-solving.

  • Excellent communication and customer service skills. The ability to use business English verbally and through email correspondence is essential.

  • Knowledge of hotel operations, including front-of-house and back-of-house management, housekeeping and reservations

  • Excellent leadership, communication, and interpersonal skills

  • Proficient in hotel management software such as Opera would be beneficial

 

Why Work With Us?

We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.

 

Just some of the benefits of working with us:

  • Great Place to Work Accredited

  • Excellent working environment

  • Competitive Salary

  • Staff Uniform

  • Employee Discount Rates as well as friends and family rates

  • Staff Canteen

  • Annual housekeeping awards including overall employee of the year and quarter year

  • Summer and Christmas party

  • Flexible working hours

  • Excellent Hotel staff rates across Ireland, UK & Continental Europe

  • Employee Assistance Programme

  • Free Car Parking at each site

  • Training & Development opportunities

  • Career progression opportunities

 

This is an exciting opportunity to join a hotel that is managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM

Skills Needed

About The Company

Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

Company Culture

PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Desired Criteria

Required Criteria

  • Must have permission to work and be available to work up to 40 hours per week.

Closing DateFriday 28th March, 2025