Enterprise Renewals Manager

7 days ago

Dublin, Dublin City, Ireland Okta, Inc. Full time

Get to know OktaOkta is The World's Identity Company.
We free everyone to safely use any technology—anywhere, on any device or app.
Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences.
We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team
We're building a world where Identity belongs to you.The Enterprise Renewals Manager will work closely with internal resources to develop strategies to attain successful customer renewals and maximize customer usage.
They will be responsible for achieving goals for renewal rate, growth, and term length.
They will work directly with the clients on some accounts, and in partnership with both our Sales and Customer Success/TAM teams on other accounts.
The key to success in this role is the ability to be incredibly strategic with all internal teams to help in identifying challenges in successful renewals.As an Okta Renewals Manager you will:Manage all aspects of the subscription renewal process for a defined set of customers to maintain and grow Okta revenue, drive long-term agreements, and ensure continuous access to Okta products and services.Lead pricing strategy and negotiations for 20-35 renewals and $2M+ in ARR each financial quarterConvey the value proposition for Okta product subscriptions, technical support, and other services and reinforce the value the customer has experienced in their existing contractCollaborate with the assigned Customer Success Manager, Account Executive and relevant management to develop and execute renewals strategy, improve product adoption, and address churn risk in the businessProvide timely proposals and quotes in line with terms of customer and/or partner agreementsWork closely with Finance and Legal teams to ensure all contracts meet customer and Okta needsTrack and maintain customer data and renewal information in Okta systems, including Salesforce and GainsightAccurately forecast renewal pricing, timing, and risksWork on assigned projects and take initiative to improve the way our team operatesTravel to London HQ once a quarter for Team Enablement and planning sessions You could be a great fit for this role if you have:Fluent Dutch, Iberian or Nordic language speaker 3-5 years of direct renewals experience in current roleComfort in planning/negotiating 25-35 deals per quarter ranging from $50K - $2m focussing on WEMEA but can dip into other regions Ability to tactfully close deals with a high degree of integrity and independenceHighly organised with strong attention to detailStrong oral, written and presentation skillsAbility to organise, prioritise, complete activities and meet deadlines on a daily basisRequires ability to withstand and balance frequent and intense pressure as a result of demanding workload and must be able to maintain a positive and professional manner throughoutExperience recording information in Salesforce and previous experience of DocuSignTeam player who enjoys assisting where needed and finding creative ways to helpHigh activity level, enthusiastic, self-motivated, tenaciousProven influencer and negotiator with procurement all the way to C-Level#LI-Hybrid#LI-JP3What you can look forward to as a Full-Time Okta employeeAmazing BenefitsMaking Social ImpactDeveloping Talent and Fostering Connection + Community at OktaOkta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs.
Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live.
Find your place at Okta today
.Some roles may require travel to one of our office locations for in-person onboarding.

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