Current jobs related to Customer Care - County Dublin - Hugh J. Ward & Co Solicitors
-
Care Specialist
3 days ago
County Dublin, Ireland All In Care Full timeAbout All In CareWe are a leading provider of community-based care services, dedicated to delivering high-quality support to individuals in need. Our team is comprised of compassionate and experienced caregivers who are committed to making a positive impact on the lives of our clients.As a Healthcare Assistant with All In Care, you will play a vital role in...
-
Customer Care
3 weeks ago
County Dublin, Ireland AIB Group Full timeLocation/Office Policy: Molesworth Street / Central Park, Dublin, Naas, Cork, Limerick & Hybrid Are you comfortable dealing with customers over the phone? Do you have good quality letter writing skills? Do you want to step in when things go wrong and get it back on track? What is the Role: In 2020 Customer Care and Group Conduct were brought together to form...
-
Customer Care Executive
4 weeks ago
County Dublin, Ireland LINCOLN RECRUITMENT Full timeOur client is a leading insurance provider in Ireland, offering customers value and choice by searching the market for the best options available. Their Customer Care Team is dedicated to delivering high-quality service to existing customers in the most efficient manner possible. They are currently seeking motivated and customer-focused individuals to join...
-
Customer Care
2 weeks ago
Dublin, Dublin City, Ireland Executive Edge Full timeOur client is based in Citywest Business Park, Dublin 24 and is currently recruiting for a Customer Care / Sales Administrator to join their busy and dynamic team. This is a permanent role and salary is €35k plus, (depending on experience) as well as a pension. Hours are 9am 5pm Mon Friday. Our client also offers hybrid working - Mondays and Fridays...
-
Home Care Operations Manager
15 hours ago
Dublin, Dublin City, Ireland Bluebird Care Ireland Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Answering Incoming Calls: Answering incoming calls in a friendly, professional, and knowledgeable manner.Scheduling and Rostering: Coordinating care assistants' schedules on a daily basis using the Bluebird Care rostering system.Data Entry and Filing: Maintain accurate records, organize...
-
Home Care Coordinator/Scheduler
18 hours ago
Dublin, Dublin City, Ireland Bluebird Care Ireland Full timePurpose of role:We are seeking a highly organized and detail-oriented Office Coordinator/Scheduler to aid the day-to-day operations of our office. The ideal candidate will be responsible for ensuring that office functions run smoothly, managing administrative tasks, and supporting all office staff with various operational needs.Key responsibilities:Ensure...
-
Home Care Coordinator
3 weeks ago
Dublin, Dublin City, Ireland Bluebird Care Dublin West Full timePurpose of role:We are seeking a highly organized and detail-oriented Office Coordination Assistant to aid the day-to-day operations of our office.The ideal candidate will be responsible for ensuring that office functions run smoothly, managing administrative tasks, and supporting all office staff with various operational needs.Key responsibilities:Ensure...
-
Customer Care
5 days ago
Dublin, Dublin City, Ireland Executive Edge Full timeOur client is based in Citywest Business Park, Dublin 24 and is currently recruiting for a Customer Care / Sales Administrator to join their busy and dynamic team.This is a permanent role with a salary of €35k plus (depending on experience), as well as a pension. Hours are 9am – 5pm, Monday – Friday. Our client also offers hybrid working, with Mondays...
-
Customer Care
5 days ago
Dublin, Dublin City, Ireland Executive Edge Full timeOur client is based in Citywest Business Park, Dublin 24 and is currently recruiting for a Customer Care / Sales Administrator to join their busy and dynamic team.This is a permanent role and salary is €35k plus, (depending on experience) as well as a pension. Hours are 9am – 5pm Mon – Friday. Our client also offers hybrid working - Mondays and Fridays...
-
Care Coordinator Team Leader
15 hours ago
Dublin, Dublin City, Ireland Bluebird Care Ireland Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Office Coordinator/Scheduler to join our team at Bluebird Care Ireland.The ideal candidate will be responsible for ensuring that office functions run smoothly, managing administrative tasks, and supporting all office staff with various operational needs.Allocation of Care Staff: Ensure that...
-
Customer Care
2 weeks ago
Dublin, Dublin City, Ireland Allied Irish Banks Full timeLocation: Molesworth Street/Central Park, IE, IECompany: Allied Irish BankWhat is the Role:In 2020 Customer Care and Group Conduct were brought together to form Customer Care & Outcomes ("CC&O"). Since then, CC&O have further centralised complaints from other areas to create a centre of excellence for complaints handling. Our focus of the new area is the...
-
Customer Care
2 weeks ago
Dublin, Dublin City, Ireland AIB Full timeLocation/Office Policy: Molesworth Street / Central Park, Dublin, Naas, Cork, Limerick & HybridAre you comfortable dealing with customers over the phone?Do you have good quality letter writing skills?Do you want to step in when things go wrong and get it back on track?What Is The RoleIn 2020 Customer Care and Group Conduct were brought together to form...
-
Customer Care Expert
2 weeks ago
Dublin, Dublin City, Ireland Wix Full timeJob DescriptionAs a Customer Care Expert at Wix, you'll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.Provide care to our users through calls, chats and emailGet to know...
-
Customer Care Advocate
5 days ago
Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's commitment to valuing the right of privacy is a cornerstone of our caring counts approach. We adhere to all applicable laws and regulations, maintaining trust with those we serve.We want to share our policy on collecting personal information, how it's used, and other important aspects of data protection. Below are links to...
-
Customer Care Executive
2 weeks ago
Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full timeOur client is a leading insurance provider in Ireland, offering customers value and choice by searching the market for the best options available. Their Customer Care Team is dedicated to delivering high-quality service to existing customers in the most efficient manner possible. They are currently seeking motivated and customer-focused individuals to join...
-
Customer Care Executive
2 days ago
Dublin, Ireland Lincoln Recruitment Ltd Full timeOur client is a leading insurance provider in Ireland, offering customers value and choice by searching the market for the best options available. Their Customer Care Team is dedicated to delivering high-quality service to existing customers in the most efficient manner possible. They are currently seeking motivated and customer-focused individuals to join...
-
Customer Care Representative
6 days ago
Dublin, Dublin City, Ireland Lex Consultancy Full timeLex Consultancy is a renowned household name in Ireland and beyond, seeking an exceptional customer service professional to join their team.About the RoleThis is an exciting opportunity for a motivated individual with at least 12 months experience working in a fast-paced customer service environment. As a Customer Care Representative, you will be responsible...
-
Customer Care Advisor
6 days ago
Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...
-
Customer Care Specialist
2 days ago
Dublin, Dublin City, Ireland Rentokil Initial Careers Full timeAbout the JobThe Customer Care Specialist role is ideal for individuals who enjoy interacting with people and providing exceptional customer experiences. As a key member of our team, you will be responsible for delivering high-quality services to our customers.
-
Customer Care Executive
4 weeks ago
Dublin, Dublin City, Ireland Three Ireland (Hutchison) Limited Full timeCustomer Care ExecutivePermanent Contract (37.5 hours P/W)At Three Ireland, Customer Care Executives have a key contact with our customers; they're the voice of our organisation. Join us, and BePhenomenal.Each day is filled with customers, each with different needs and challenges. Working tirelessly to provide a stellar experience while resolving issues, as...
Customer Care
1 week ago
Our Sister company Credit Management Outsource Solutions (CMOS) are recruiting for the below role: This is a hybrid role, 3 day WFH, 2 days in the office based in Dublin 17 Position Objective: Reporting to the Collections Team Manager, this role is within the Customer Services & Collections team for one of our clients in the utility sector.
The below job description is meant as a guideline to outline the key areas of responsibility related to the role of Collections Officer.
The duties and expectations outlined are not exhaustive and can vary.
This role is based in Dublin and is a Hybrid position based in office 2 days a week Duties & Responsibilities: Liaise with customers in order to bring their commercial utility bills to full and final settlement in a professional manner.
Manage inbound & outbound calls & emails.
Maximise the levels of debt recovered by engaging with customers and negotiating payments.
Work to achieve personal and team collections targets.
Collaborate with other departments when necessary.
Ensure collection processes are followed in line with company policies and procedures.
Ensure KPIs are achieved and surpassed.
Operate as a feedback loop to management to ensure the customer issues are identified, and resolved to ensure payment can be achieved.
Use in-house systems to ensure that new customers are being identified in premises whereby there is commercial activity.
Skills and Experience: Previous Call Centre experience is an advantage.
Pro-active thinker and problem solver.
Strong objection handling ability.
Calm, professional and approachable manner.
Excellent communicator both written and verbally.
Can work on own initiative as well as being a strong team player.
Attention to detail.
Strong negotiation skills.
Strong Investigation skills and inquisitive.
Microsoft Office skills including Word and Excel also an advantage.
Self-motivated and agile thinker.
Skills: Microsoft Customer Focus Call Center Benefits: Work From Home tax saver paid annual leave employee assistance program social club refer a friend bonus career progression
