Account Executive

6 days ago

Dublin, Dublin City, Ireland Arachas Corporate Brokers Ltd Full time

This role sits within the Taxiteam which forms part of the wider Affinities Specialty Department.
It is a fast-paced, high energy, fun & friendly team.
The team has underwriting authority across several Arachas Commercial Insurance Schemes.
The Account Executive will share the management of an existing book of business including advising clients, inviting & securing renewals, as well as processing midterm alterations.
Sales and Activity Management:Responsible for Client insurance requirements1) Renewals
Ensuring renewals are invited in line with agreed protocols and proceduresContributing to the achievement of the team's monthly retention targets
Binding Cover and issuing policy documentation
Invoicing and premium collection
2) Mid Term Adjustments
Obtaining and offering quotations for midterm adjustments
Invoicing and premium collection
3) New BusinessAssisting the Affinity Lines Sales Team by providing quotations in a timely manner and assisting with any queries in respect of premiums and coversKeep client records complete, accurate and up to date.Deal with incoming & outgoing calls and queries between clients and insurersEnsure policies are ordered, paid for and issued in a timely manner.Customer Relationship Management:Build effective working relationships with both new and existing customers by establishing trust, anticipating needs, sharing information and meeting commitments.Deal with any issues that customers may have with their policies.Assist Compliance in dealing with complaintsCustomer Service:Take personal responsibility for delivering the highest level of accuracy and quality in your work.Deal with requests and enquiries from customers, staff and management in a professional and timely manner and ensure that the complaint management standards and procedures are appliedDemonstrate promptness, dependability, and commitment in dealing with customersTeam Collaboration:Contribute to the team by sharing information, ideas and opinionsBuild good working relationships, collaborate with other teams and treat others in a fair and respectful wayAssist other team members in completing their work when requiredCross department flexibility requiredCompliance:Ensure that all accounts are handled in line with compliance requirementsAdminister accounts in line with agreed policies and proceduresRequirements:Minimum APA (Personal & Commercial) working towards CIP.Candidate must demonstrate the ability to work in a team environment.Strong communication skills are essential.Possess a positive, can-do attitude with the ability to adapt to and embrace changeAttention to detail.Possess the ability to manage deadlines & prioritise workloadContribute to positive team morale.A good degree of personal organisation and a structured approach to time and resource managementPerson Specification:Previous Open I experience preferable but not essential.Proficient in Outlook, Word & ExcelFriendly and assertive manner on the phoneAbility to develop relationships with insurers and clients.Willingness to learn & develop.Strong work ethicCommitment to ongoing professional development
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