Customer Solutions Executive

2 days ago

Dublin, Dublin City, Ireland Letsgetchecked Full time

Company Description LetsGetChecked is fast becoming a global leader in personal health testing. Our medical technology platform provides connectivity between customers and our global network of laboratories. We are enabling customers to order, manage and track their own clinical outcomes through a personal online account.

Our platform operates in dozens of markets and focuses on ease of use for our customers along with integrity & security for the data they trust us with. If you are looking for a challenge, we can provide this within a very dedicated and expanding team environment, where you can help shape the future with us.

We are experiencing an exciting expansion phase and are adding to our existing team, having recently closed off a series A funding round with our investor United Healthcare, so right now is the time to join us

Job Description

LetsGetChecked are looking to hire a Customer Solutions Executive to join our team.

We are looking for a customer oriented individual with a great attitude, who is highly organised and self-motivated.

You will be a member of the primary contact team for customers interested in the products and services we offer and so an interest in healthcare is important.

What will I be doing?

Answering incoming calls and responding to customer's emails and online chat queries
Providing product and service information to customers
Managing and resolving customer issues
Identifying and escalating customer issues to management
Engaging in up-selling and add on sales in your interactions with customers
Documenting all call information according to standard operating procedures
Recognising, documenting, and alerting the management team of trends in customer queries
Completing call logs and reports
Other duties as assigned

Qualifications

Bsc in Business or buiness related field
Fluent English
Customer Service orientation
Strong interpersonal skills
Ability to communicate clearly and effectively
Patience and attentiveness
Organisational skills
Attention to detail and accuracy of work
Problem analysis and problem-solving
Professional at all time

What skills are a bonus?

Fluency in a second language
Healthcare background

What competencies are required?

Initiative
Analytical Thinker
Teamworker
Project Management skills
Innovation

Additional Information

What are the benefits of working with LetsGetChecked?

The successful applicant will work as part of a focussed team, where no two days are the same and there are opportunities for success.
Work in a fast-paced and rapidly expanding Healthcare and Technical company with a clear focus on personal health improvements
Free testing kits monthly to monitor your own health
Competitive salary
Tax Saver

What are the job specifics?

Location: Dublin – Dun Laoighre
Duration: Full time – Permanent
Start Date: ASAP

  • Technical Sales Executive x 2

    4 weeks ago

    Dublin, Dublin City, Ireland Solutions Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from SolutionsManaging Director at Solutions | Innovative & Sustainable Electrical Systems for Greener, Smarter BuildingsAbout UsAt Solutions, we deliver more than products, we deliver complete, intelligent systems.With specialist divisions in Lighting Controls, EV...

  • Account Executive, Mid-Market Sales, Google Customer Solutions

    2 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Account Executive, Mid-Market Sales, Google Customer Solutions (English, Dutch)link Copy linkcorporate_fare Google place Dublin, IrelandMidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.Applylink Copy linkBachelor's degree or equivalent practical experience.5...

  • Account Executive, Mid-Market Sales, Google Customer Solutions

    1 day ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Account Executive, Mid-Market Sales, Google Customer Solutions (English, Dutch)link Copy linkcorporate_fare Google place Dublin, IrelandMidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.Applylink Copy linkBachelor's degree or equivalent practical experience.5...

  • Account Executive, Mid-Market Sales, Google Customer Solutions, Sweden

    4 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Account Executive, Mid-Market Sales, Google Customer Solutions, Sweden (English, Swedish)link Copy linkcorporate_fare Google place Dublin, IrelandMidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.Applylink Copy linkBachelor's degree or equivalent practical...

  • Senior Account Executive, Mid-Market Sales, Google Customer Solutions

    1 week ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Senior Account Executive, Mid-Market Sales, Google Customer Solutions (English, Hebrew)linkCopy linkGoogleplace: Dublin, IrelandExperienceDriving progress, solving problems, and mentoring junior team members; deeper expertise and applied knowledge within relevant area.QualificationsBachelor's degree or equivalent practical experience.8 years of industry...

  • Senior Account Executive, Mid-Market Sales, Google Customer Solutions

    3 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Senior Account Executive, Mid-Market Sales, Google Customer Solutions (English, Hebrew)- link Copy linkGoogle place: Dublin, IrelandExperienceDriving progress, solving problems, and mentoring junior team members; deeper expertise and applied knowledge within relevant area.Qualifications- Bachelor's degree or equivalent practical experience.- 8 years of...

  • Senior Account Executive, Mid-Market Sales, Google Customer Solutions

    3 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Senior Account Executive, Mid-Market Sales, Google Customer Solutions (English, Hebrew)link Copy linkGoogle place: Dublin, IrelandExperienceDriving progress, solving problems, and mentoring junior team members; deeper expertise and applied knowledge within relevant area.QualificationsBachelor's degree or equivalent practical experience.8 years of industry...

  • Custom Solutions Expert

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeExpert Full time €90,544 - €121,548

    Job Title:Custom Solutions ExpertAbout the RoleThe Custom Solutions Expert plays a vital role in delivering innovative and tailored solutions to clients. This key position works closely with colleagues and supports the aligned sales team to create solutions for prospects and customers.Key ResponsibilitiesDevelop and deliver custom solutions, including...

  • Customer Service Executive

    3 weeks ago

    Dublin, Dublin City, Ireland Cassidy Travel Part time

    Cassidy Travel is Ireland's leading travel company, with over 170 employees across 9 retail stores, specialist divisions, and a wholesale luxury brand. We are proud of our reputation for delivering exceptional travel experiences and outstanding customer service.We are currently recruiting a Customer Service Executive to join our Centre of Excellence team in...

  • Account Executive, Mid-Market Sales, Google Customer Solutions, France Market

    2 weeks ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    Account Executive, Mid-Market Sales, Google Customer Solutions, France Market (English, French)- link Copy linkcorporate_fare Google place Dublin, IrelandMidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.Apply- link Copy link- Bachelor's degree or equivalent...