Catering/Patient Food Services Supervisor

Job Title: Catering/Patient Food Services Supervisor (Part-Time/Specified Purpose)Reference No: Department / Directorate: Catering / Patient Food Services Department Estates & Facilities Management DirectorateReports to: Catering/Patient Food Services Manager Tallaght University Hospital (TUH) is an exciting and dynamic place to work.
The team at the Hospital are in the midst of implementing a new hospital that has already delivered on the opening of a new renal unit, day surgery center, step down facility in the community and the start of building works on a new ICU extension.
It is an exciting time to join the TUH team and one of Ireland's main teaching hospitals with so many plans to enhance patient care.
The Hospital believes in investing in their team and offers excellent education and research opportunities.TUH is one of Ireland's largest acute teaching hospitals, adult, psychiatric and age-related healthcare on one site.
The Hospital has 495 adult beds with over 3,500 people on staff with over 50 different nationalities represented.
The Hospital is a provider of local, regional and national specialties.
It is also a national urology center, the second largest provider of dialysis services in the country, a regional orthopedic trauma center and a designated trauma unit.TUH is one of the two main academic teaching hospitals of Trinity College Dublin - specializing in the training and professional development of staff in areas such as medicine nursing, health and social care professionals, emergency medicine and surgery, amongst many others.
TUH is part of the Dublin Midlands Hospital Group which serves a population of over 1.2 million across seven counties.
TUH Vision and ValuesThe vision of the Hospital is "People Caring for People to Live Better Lives" through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment.
A culture of innovation and quality improvement in everything we do.Our TUH CARE values – for patients, their families, our community and staff are:Collaborate – together and with our academic and care partnersAchieve – our goals, positive outcomes and wellbeingRespect – for patients, each other and our environmentEquity – for patients and staffAt TUH we view our staff as our most valuable asset and every member of the Team is valued equally.
We recognize that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.purpose of the role:The Catering/Patient Food Services Supervisor will be responsible for ensuring the smooth running of their allocated ( Food & Beverage , Patients Food Services ) area within the Catering/ Patient Food Services Department.
This will include the supervision of Catering/ Patient Food Services Assistants to ensure exceptional patient and customer care is provided at all times, incorporating food safety and health & safety standards are in line with regulatory requirements and department SOPs.
Depending on your allocated area of work the following roles and responsibilities include but are not limited to key duties and responsibilities.overview of role:Key Duties and ResponsibilitiesSupervise all available resources to ensure the orderly efficient & hygienic service of meals, maintaining a prompt and efficient service to patients and customersBe responsible for /co-ordinate menu collection (manual/electronic), collation, picking lists, and menu generation for CPU, Plating room, and Patient requirements which consist of belt area supervision including recovery doc and Phoenix dining room.
Ensure all standard operational procedures (SOP's) are carried out so that all customers/patients receive the correct meal, are temperature compliant, quality and time assured, have complete knowledge of all SOP's and review to ensure benchmarks are achievedEnsure catering assistants adhere to work practices in relation to food handling and food safetyEnsure catering assistants wear the correct PPE and comply to personal hygiene practicesEnsure principles of HACCP are maintained and checked, all tasks, documentation are complete and signed off including non- compliancesBe responsible for the daily operation of the plating room, to include the filling of patient trolleys, dishwashing areas, ensuring that all food and utensils required for meal service is in the plating roomSupervision of Staff in plating area to ensure PPE compliance, consistency of meals and food safety to achieve superior customer service and product qualityAssist catering management team in improvement initiatives e.g. Nutrition and Hydration Standards, Happy Heart AwardMonitor and Record correct waste control and disposal measures Operate information technology systems both current and future incorporating all menu's and other software systems such as MANNA to improve process efficiency.
Monitor and record that all electronic tablets are returned to their areas for charging, maintenance and cleaning as per SOPAssist in ensuring maximum security and maintenance of all equipment, utensils, stores, offices, ward pantries and catering areas as per open and close departmental policyReport on and take necessary action in the event of an accident, fire, stock damage, or unfit food and complete the necessary returns and reportsPromote a professional image and ensure staff attend work on a regular basis and in a timely fashion and to promote good employee relations The Supervisor may be assigned to different areas within the Catering/Patient Food Services Department by the Manager depending on the needs of the departmentAvailability to work various schedules including evenings, weekends, holidays (Christmas / Easter ) and overtime as this post can require a high level of flexibility.This job description is an outline of current broad areas of responsibility and accountability and should not be regarded as a comprehensive listing.
As the role develops in the hospital this job description may be reviewed in light of the ever changing needs of the hospital.Qualifications & Experience requiredMust have:Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programs or equivalentFluent command and understanding of the English language to include spoken and written word.And Have obtained a supervisory certificate or level 5 equivalent DesirableCertificate in primary food Safety One years' supervisory experience in the following areas,Food and distribution e.g. plating areaWard levelDining to include the Recovery Dock Coffee Shop, Vending, Corporate Business Reward & RecognitionSalary Scale is effective 1st March €34,011 by 7 increments to €40,459 The appointment is specified purpose, part-time and pensionable.
The annual leave entitlement is 23 working days per year.
The leave year runs from 1st April to the 31st of March each year.Normal working hours are 39 worked over 7 days.
Your contracted hours of work are liable to change between the hours of 7.00am to 20.00pm over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.