Call Centre Agents

5 days ago

Dublin, Dublin City, Ireland Primtac Personnel Full time

Are you a confident communicator seeking a career with clear progression and professional development opportunities?
Do you enjoy problem-solving and helping others find effective solutions?
Primtac Personnel is proud to partner with a nationally recognized brand as they expand their Customer Service Department in Dublin City.
Role & Responsibilities Serve as the first point of contact for customers reporting issues.
Gather detailed and accurate information to ensure efficient resolution and high customer satisfaction.
Coordinate with the internal delivery team to escalate cases where necessary.
Maintain and update customer profiles and records to reflect current information.
Working Model Initial Schedule: Monday to Friday, 9:00 AM 5:30 PM (Office-based) After 8 Weeks: Transition to a hybrid model with a rotating shift schedule (5 out of 7 days per week) Shift PatternsOffice-Based Shifts: 8:00 AM 4:00 PM 9:00 AM 5:00 PM 10:00 AM 6:00 PM Work-From-Home Shifts: 12:00 PM 8:00 PM 1:00 PM 9:00 PM 2:00 PM 10:00 PM 3:00 PM 11:00 PM 4:00 PM 12:00 AM Ideal Candidate Exceptional verbal and written communication skills.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Previous experience in a Call Centre, customer service, or technical support role is an advantage.
Willingness and flexibility to work varied shifts, including evenings and weekends.
Salary:OTE 30-35K Attractive Package Included Post Probation INDWHC Skills: Communication Problem Solving Data Entry

  • MEP Site Agent

    2 weeks ago

    Dublin, Dublin City, Ireland Global Professional Consultants Full time

    MEP Site Agent - (Construction Manager) We are currently recruiting a MEP Site Agent to work for a leading Irish General Contractor on a HyperscaleData Centre project in Belgium on a fixed term contract. Our client has projects in Ireland, Europe and the UK and work across many sectors including Pharmaceutical, Power, Renewables, Commercial, Data Centres. If...

  • Contact Centre Agent B2B Gift Card Campaign

    4 weeks ago

    Dublin, Dublin City, Ireland Fmi - Field Management Full time

    Join to apply for theContact Centre Agent B2B Gift Card Campaignrole atFMI - Field Management2 days ago Be among the first 25 applicantsJoin to apply for theContact Centre Agent B2B Gift Card Campaignrole atFMI - Field ManagementGet AI-powered advice on this job and more exclusive features.OverviewWe are looking for motivated and customer-focused Contact...

  • Sales Agent

    3 weeks ago

    Dublin, Dublin City, Ireland AA Ireland Automobile Association Insurance Full time

    Full job description Join AA Ireland as a Sales Agent We're looking for motivated and customer-focused individuals to join our dynamic Sales team in Dublin City Centre.This permanent, full-time, hybrid role comes with fully paid training, industry-leading commission potential, and career growth opportunities.If you have a passion for sales, strong...

  • Customer Experience Agents

    2 weeks ago

    Dublin, Dublin City, Ireland Field Management Ireland Full time

    Your mission This is not a remote/hybrid role Job Description: What can we do for you? Earning potential of €28,080 per annum OTE (based on a combination of weekly salary and monthly commission for outstanding performance) Full-time position: 40 hours per week, €13.50 per hour Monday to Friday (some Saturdays) Shift Pattern: 8am to 5pm, 9am to 6pm and...

  • Customer Experience Agents

    2 weeks ago

    Dublin, Dublin City, Ireland FMI - Field Management Full time

    OverviewJoin to apply for the Customer Experience Agents - Full Time role at FMI - Field Management.Location: Dublin, Ireland. This is not a remote/hybrid role.What we offerEarning potential of €28,080 per annum OTE (based on a combination of weekly salary and monthly commission for outstanding performance)Full-time position: 40 hours per week, €13.50...

  • Cxa - Commission Agent - Dublin

    5 days ago

    Dublin, Dublin City, Ireland Navartis Full time

    Job DescriptionThis is a great opportunity for an experienced CxA – Commissioning Agent to join a Design Consultancy who specialises in Design of Data Centres on a global basis.Our client is looking for a CxA – Commissioning Agent to join them on Design works for MEP packages in Dublin, Ireland.This company see their employees as their most important...

  • CxA - Commission Agent - Dublin

    6 days ago

    Dublin, Dublin City, Ireland Navartis Full time

    Job DescriptionThis is a great opportunity for an experienced CxA – Commissioning Agent to join a Design Consultancy who specialises in Design of Data Centres on a global basis.Our client is looking for a CxA – Commissioning Agent to join them on Design works for MEP packages in Dublin, Ireland.This company see their employees as their most important...

  • Customer Experience Agents

    2 weeks ago

    Dublin, Dublin City, Ireland FMI - Field Management Full time

    OverviewCustomer Experience Agents - Full Time role at FMI - Field Management. This role handles incoming calls from current clients and may involve outbound calls to existing clients for cross-selling and up-selling. This is not a remote/hybrid role.ResponsibilitiesServe as the voice of the business, ensuring an exceptional customer experience.Handle...

  • Reservations Agent

    2 weeks ago

    Dublin, Dublin City, Ireland Hyatt Centric The Liberties Dublin Full time

    Job Title: Reservations Agent (Maternity Contract)Department: ReservationsLocation: Hyatt Centric DublinReports To: Reservations ManagerJob Summary:The Reservations Agent plays a vital role in managing daily reservation operations, ensuring accurate guest bookings, and facilitating effective communication between booking platforms, internal teams, and...

  • Outbound Sales Agent

    2 weeks ago

    Dublin, Dublin City, Ireland VikingCloud Full time

    Join to apply for the Outbound Sales Agent role at VikingCloudOutbound Sales Agent (Revalidations)Location: DublinHybrid working in office every Tuesday, Wednesday and Thursday. Working from home on Mondays and FridaysAbout VikingCloudVikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated...