Full-Time Administrator

Job post summaryPay: €16.00-€17.00 per hourJob description:CareChoice is one of Ireland's leading residential homes for the older person.
We provide dedicated care, and a safe and welcoming home for all our Residents.
Our ethos is to create a home from home for our clients, where they can live life to the full with support and respect, whilst enjoying building relationships with all our staff.With over 20 years of experience in the Nursing Homes Sector, the CareChoice Team is focused on transitioning CareChoice to become the most trusted and respected Nursing Home brand in Ireland.We are now looking for a Full-time Administrator for our Parnell Road Step Down Facility.
This is an excellent opportunity to develop your skills within our organisation.Job PurposeWorking with all departments and providing the best possible customer care and administration support.Providing a friendly environment where queries are handled professionally and with confidentiality.All employees are expected to honour the privacy of the resident.Respect for the individuality, dignity, autonomy and empowerment of the resident must underpin all activities and interactions undertaken during the course of their dutiesKey ResponsibilitiesEnsuring that ones personal demeanour, attitudes and interactions are at all times professional in approachPractice and promote Nursing home guidelines on hand washing and Infection Control to protect oneself and othersAdherence to guidelines on Absenteeism Lateness and sicknessJob DescriptionResponsible for the operation of the switch board and redirect calls in a professional and courteous mannerMaintaining an organized officeProficient use of MS office and experience using Strandum an advantageCompleting all the paperwork involved in admitting and discharging ResidentsImputing residents details files to ensure all are up to dateReceiving and recording cash receipts.
Issuing receipts to customersCoordinating incoming and out coming mailRefer any queries regarding bed vacancies to the relevant managerFiling residents details and archiving old filesOrdering any supplies using the Company purchasing systemCo-ordinate complaints handling and compliance with Complaints policyHR Support for Staff Audit FilesHealth and Safety AwarenessAdherence to precautions identified in the infection control policyApplication of 'Manual Handling' Techniques as trainedCompliance with fire safety regulationsCompliance with the Safety statement with emphasis on ergonomicsReporting any defects in equipmentCommunication and RelationshipsDirecting any queries regarding residents welfare to the Nursing staffWorking as part of the teamAttending Department meetings as requiredAware of all internal memos and directives by managementMaintaining an open and honest relationship with all departments including the kitchen, Activities, Maintenance, finance, Human ResourcesAdministration and Continuous ImprovementAttending mandatory training and other training as directedAttending probationary meetings in the first 6 months of service with the faciliyAware of all policies and any changes or amendments that are made to the policiesContributing to own personal development and attending training and development where neededDemonstration of ValuesAll employees should continually promote legacy of company culture through demonstrating its values Competence, integrity and ethics, teamwork and communication.ConfidentialityIt is a condition of employment that staff will not disclose any information obtained during the course of their work other than to those entitled to receive it.Variation to dutiesYou may be required to undertake other duties as may reasonably be expected of you within the scope of the post.Qualifications and Skills;QQI/FETAC qualification OR relative experience in a similar environment.Prior experience as a receptionist or in related field.Consistent, professional dress and manner.Excellent written and verbal communication skills.Competency in Microsoft applications including Word, Excel, and Outlook.Professional, caring and empathetic nature.Be comfortable working in a sometimes, challenging environment.What we offer:Free Garda VettingFree parkingContinuous professional developmentOpportunities for promotion within the expanding groupA rewarding working environment, with support from supervisors and managersJob Type: Full-timeBenefits:Bike to work schemeEmployee assistance programOn-site parkingSchedule:Day shiftMonday to FridayWeekend availabilityEducation:Advanced/Higher Certificate (required)Experience:Administration: 1 year (required)Language:English (required)Work authorisation:Ireland (required)Job Type: Full-timeBenefits:Employee assistance programSchedule:Day shiftMonday to FridayWork Location: In person