Customer Support Representative

2 months ago


Galway, Ireland PEL Group Full time

Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. 

We are currently recruiting a Customer Support Representative in Galway to play a critical role in maintaining and providing critical services and products to a growing number of clients internationally. We are seeking an experienced Customer Support professional who will be able to maintain ongoing customer relationships over the long term as well as fostering good internal relationships with all relevant teams and business units in order to deliver excellent service and product for our clients. The ability to operate in a fast paced and rewarding environment is essential. Hybrid working option available after training period and standard business hours apply.

Responsibilities

  •  Develop good business relationships with new and existing customers.
  • Work closely with internal and external colleagues to ensure an excellent level of customer service. 
  • Processing customer requests and enquiries.
  • Manage and process customer enquiries by web, phone and email.
  • Ensure any potential service improvements are addressed and work on implementation if relevant 

Skills & Experience

  • Experience in a similar customer facing role.
  • Ideally experienced working with multinational organisations. 
  • Good communication, organisational and administration skills. 
  • Flexible and Pro-active attitude
  • Ability to embrace new ideas / initiatives when they arise
  • Desire to deliver first class customer service
  • ERP experience desirable


  • Galway, Ireland Cpl Resources Full time

    Customer Service Representative Late Evening Shift Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role. 5pm to 1am working hours. This role will be Monday to Friday working hours. Having a car for transport is essential as...


  • Galway, Ireland Smyths Toys Full time

    About the Role We are currently recruiting for seasonal Customer Service Representatives to join our team at our Head Office, Galway. If you have a passion for Customer Service, are commercially aware and can hit the ground running, then Smyths Toys could be for you! Our headquarters in Galway has over 200 employees, with additional offices in Lille...


  • Galway, Ireland MathWorks Full time

    Job Summary Job: 33892-SOD Location: Department: Why you’ll be excited by this role… It is almost unimaginable to think of a technology that has not been influenced, impacted and in many cases made...


  • Galway, Ireland MathWorks Full time

    Job Summary Job: 17258-SOD Location: Department: Why you’ll be excited by this role… It is almost unimaginable to think of a technology that has not been influenced, impacted and in many cases made...

  • Customer Service Agent

    3 months ago


    Galway, Ireland Barna Recycling Full time

    Role Summary:Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a 'people Person' and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints.  Customer Service...


  • Galway, Ireland CPM Ireland Full time

    DescriptionAre you looking for your next step?  Do you have proven field sales experience and want to move into your next role?   Join CPM Ireland as a Senior Field Sales Representative and benefit from a basic salary of €30,000 + company vehicle; €16,000 OTE uncapped bonus, annual loyalty incentive and lunch allowance! Driving licence is essential...

  • Customer Advisor- ROI

    2 months ago


    Galway, Ireland B&Q Full time

    What's the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be...


  • Galway, Ireland Savvi Recruitment Consultants Full time

    Job Title: Customer Service Representative - Hire Purchase/Leasing Location: Galway Job Description: We are seeking a dedicated Customer Service Representative to manage hire purchase and leasing queries. The ideal candidate will have strong communication skills and experience in financial services. Key Responsibilities: - Respond to customer inquiries...


  • Galway, Ireland CPM Ireland Full time

    Come and join us as a Field Sales Representative on behalf of Electric Ireland, Ireland’s leading, best recognised, and most trusted Energy provider. Basic salary of €25,000 + company vehicle + OTE €12,000 uncapped bonus, €2,000 loyalty incentive, lunch allowance + many more perks! Your Role:You will be directly responsible for driving sales of...


  • Galway, Ireland TitanHQ Full time

    TitanHQ is proud to be Ireland's largest indigenous cybersecurity company, protecting thousands of customers globally. Working at TitanHQ means developing and delivering cutting-edge technologies and innovative solutions to meet the cybersecurity needs of our SMB and MSP customers. Our award-winning SaaS solutions include spam filtering, DNS filtering,...


  • Galway, Ireland CPM Ireland Full time

    Come and join us as a Field Sales Representative on behalf of Electric Ireland, Ireland’s leading, best recognised, and most trusted Energy provider. Basic salary up to €30,000 (including 5k car allowance) + OTE €12,000 uncapped bonus, €2,000 loyalty incentive, lunch allowance + many more perks! Your Role:You will be directly responsible for driving...


  • Galway, Ireland Diligent Full time

    About UsDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.At Diligent, you are...


  • Galway, Ireland Diligent Full time

    About UsDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.At Diligent, you are...


  • Galway, Ireland CPM Ireland Full time

    Come and join us as a Field Sales Representative on behalf of Electric Ireland, Ireland’s leading, best recognised, and most trusted Energy provider. Basic salary of €25,000 + company vehicle + OTE €12,000 uncapped bonus, €2,000 loyalty incentive, lunch allowance + many more perks! Your Role:You will be directly responsible for driving sales of...


  • Galway, Ireland CPM Ireland Full time

    Come and join us as a Field Sales Representative on behalf of Electric Ireland, Ireland’s leading, best recognised, and most trusted Energy provider. Basic salary of €25,000 + company vehicle + OTE €12,000 uncapped bonus, €2,000 loyalty incentive, lunch allowance + many more perks! Your Role:You will be directly responsible for driving sales of...


  • Galway, Ireland United Language Group Full time

    Posting Details Job Details Description Summary The Business Development Representative will be responsible to identify, qualify, develop leads and assist in closing new business opportunities which result in successful, profitable and long-term client relationships. The right candidate will bring to this position: strong organizational...


  • Galway, Ireland Manpower Ireland Full time

    Customer Interaction - Support Associate - French/Spanish/English Speaking Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and...


  • Galway, Ireland Ability West Full time

    Ability West provides a wide range of high-quality services to children and adults with intellectual disabilities and autism across Galway City and County. Services provided are day, residential, short breaks, community supports, rehabilitative training and multi-disciplinary supports. The ethos of service provision is underpinned by our Vision, Mission,...


  • Galway, Ireland Templetuohy Farm Machinery Limited Full time

    Description Reporting to the Parts Manager, the successful candidate will be responsible for the selling, receiving and delivery of parts and accessories. All the while delivering excellent customer service and dealing with queries relating to products and services supplied by the Parts Department.Essential Duties:• Promotes and sells...

  • HR Support II

    3 weeks ago


    Galway, Ireland Medtronic Vascular Galway UC Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Medtronic At Medtronic, we value what makes you unique. Be part of a company that thinks...