Credit Controller
4 weeks ago
BOC Limited, a Linde company
Credit ControllerDublin, Ireland | req19404
What you will enjoy doing- You will be responsible for the ongoing contribution to Customer Service Campaigns and/or projects to maximise our customer experience
- Work as part of a team dealing with incoming calls in order to maintain grade of service in line with department KPIs
- In addition, you will log, resolve and/or escalate queries in line with agreed processes thereby improving the efficiency of our debt management process
- You will be maintaining effective communication with our internal and external customers to maximise our overall customer satisfaction
- Lastly, you will promote and champion the ongoing awareness and involvement in safety, health, environment & quality activities within the revenue team
- You have at least 2 years credit control experience within a large and fast paced environment
- In addition, you have a high degree of self-motivation, flexibility and be able to complete assignments on own initiative
- Excellent telephone manner & customer service skills
- Furthermore, you have excellent communication skills in English at all levels
- A high level of accuracy and attention to detail is required for this role
- If you have a knowledge of SAP and our business systems that would be advantageous
- Lastly, you have a high level of personal integrity
We are the largest provider of industrial, medical and special gases in the UK and Ireland. From cutting harmful emissions, to providing life-saving oxygen and keeping food fresh, our gases play an essential role in everyday life. Our values – Safety, Integrity, Accountability, Inclusion and Community are at the heart of everything we do. They help us create an environment that puts safety first, where people do things the right way, new ideas are welcomed and everyone can be themselves.
At BOC, we take pride in our people and work hard to provide an enriching, enjoyable place to work. We have a clear vision: to be the place where a diverse mix of talented people want to come, stay and excel. We are always raising the bar, and because we are part of Linde, a global company, our people have limitless opportunities to grow and make a difference, all over the world.
At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
We offer a competitive salary and benefits package with pension and life assurance as standard. In addition, we offer generous paid leave and a range of other flexible leave benefits, so that you have time to do the things you enjoy. Our recognition & reward platform celebrates great work and special moments, as well as providing a hub for health and well-being benefits, including a wide selection of savings and offers at well-known retailers.
Grow to be your best and drive your career with the training and development opportunities we offer.
We are an equal opportunity employer committed to fostering an inclusive environment where everyone feels welcome, valued and empowered to bring their whole selves to work every day. We are more than happy to work with you to provide reasonable adjustments to enable you to present your best self.
Not sure if you fulfil the full criteria for this role? Regardless, we'd still like to hear from you We look forward to receiving your application via our online careers site, hearing your story and getting to know you better
Your contact person
BOC Limited, a Linde company
Jennifer Fox
Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
BOC Limited, a Linde company acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
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