Assistant Concession Manager

1 month ago

Dublin, Ireland COS Full time
Job Description

As the Assistant Concession Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming. 

Key Responsibilities:  

  • Offering customers a high level of service through styling advice, product knowledge and store experience 

  • Analysing selling information and working with the store manager to maximise the sales performance of your concession 

  • Leading a team of sales assistants to achieve excellent standards of service 

  • Supporting recruitment and ensuring induction and training of new starters is carried out 

  • Assisting the Concession Manager in identifying future talents and putting together development plans to support their progression 

  • Overseeing store operations  

  • Being a brand ambassador and providing the best experience for our customers 

  • Stepping into the role of Concession Manager in their absence 


Qualifications

For the role of Assistant Concession Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness. 

 

What You Need to Succeed:  

 

Knowledge 

  • You understand what makes a great customer experience 

  • Prior retail or customer-facing experience  

  • Fluent in English
     

Motivation  

  • You enjoy creating a positive work environment and leading a team 

  • You are results-focused & enjoy multitasking  

  • You enjoy developing yourself & others 
     

Behaviour  

  • You contribute to building a well-functioning team and embrace different points of view  

  • You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience 

  • You support others to grow by giving constructive feedback 

  • You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions  

  • You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience  

  • You are able to prioritise efficiently and adapt to sudden changes  

  • You communicate clearly & concisely, actively listening to other perspectives  

  • You see opportunities to improve everyday processes  

Past Achievements  

  • Experience in driving sales through others 



Additional Information

This is a full-time position with a contract of 39 hours a week in our COS concession in Brown Thomas, Dundrum. Please apply by uploading your CV in English as soon as possible. 

Benefits:  

We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including:

  • Generous holiday allowance

  • Seasonal uniform allowance

  • Extensive development opportunities

  • Retail Trust membership 

  • Pension scheme 

Inclusion & Diversity   

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.    

Company Description  
COS  

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here. 

 

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.  

 

  • Concession Manager

    2 months ago

    Dublin, Ireland TFG London Full time

    About The Role DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. We are looking for a Brand Manager, or Concession Manager as we call it, to lead our team in Whistles, Brown Thomas Dundrum. This is a great...

  • Dual Site Concession Manager

    2 months ago

    Dublin, Ireland TFG London Full time

    About The Role Premium womenswear brands Hobbs and Whistles are looking for a talented Retail Manager to join us as a Dual Site Concession Manager to lead the team in Brown Thomas Blanchardstown. In the role, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales...

  • Concession Manager

    7 months ago

    Dublin, Ireland PVH Full time

    Design Your Future at PVH Concession Manager - Tommy Hilfiger - (Arnotts - Dublin) PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in...

  • Zadig et Voltaire, Concession Manager Full Time, Permanent

    4 months ago

    Dublin, Ireland Brown Thomas Full time

    Get To Know UsZadig and Voltaire is a luxury brand founded in 1997. The signature of the brand comes from its finest material such as cashmere, silk and leather. By revisiting the basics in a casual and certainly rock and roll way, Zadig & Voltaire wants to be the embodiment of the new luxury. A chick and relaxed luxury. We are looking for someone who is...

  • Russel & Bromley, Concession Manager, Full Time Permanent

    5 months ago

    Dublin 1, Ireland Brown Thomas Full time

    GET TO KNOW USWe have an unswerving reputation and legacy for quality and craftsmanship at its foundation, British brand Russell & Bromley has heralded its renewed contemporary fashion aspiration and focus within recent seasons evolving into a more dynamic style authority. Luxurious breadth and diversity are demonstrated across covetable ranges with...

  • Tommy Hilfiger, Concession Manager, Full Time, Permanent

    4 months ago

    Dublin 1, Ireland Brown Thomas Full time

    GET TO KNOW USWith a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global...

  • Assistant Store Manager

    2 months ago

    Dublin, Ireland Maje Full time

    Job Description                                                          What we are offering:An Assistant Store Manager position, in our Flagship concession in Brown Thomas, Grafton Street.  On a day-to-day basis at Maje, your role will be to support the Store Manager by assisting with the commercial and operational management...

  • Jo Malone

    7 months ago

    Dublin, Ireland Jo Malone London Full time

    We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. Creativity is our day to day. From the signature Hand and Arm massage to hosting...

  • Clinique - Assistant Manager - Arnotts - 37.5 Hours

    3 months ago

    Dublin, Ireland Clinique Full time

    Clinique - Assistant Manager - Arnotts - 37.5 HoursClinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Grounded in the latest science, Clinique continually...

  • Sales Assistant

    2 months ago

    Dublin, Ireland Maje Full time

    Job DescriptionWhat we are offering:A Sales Assistant position, part time in our concession in Brown Thomas Dublin. On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock, implement visual...

  • Sales Assistant

    6 months ago

    Dublin, Ireland Maje Full time

    Job Description What we are offering: A  Sales Assistant  position,  20 hour,  in our concession in Brown Thomas Dundrum. On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock,...

  • Divisional Manager, Full Time, Permanent

    4 months ago

    Dublin 1, Ireland Brown Thomas Full time

    GET TO KNOW USAt Brown Thomas Arnotts, our vision is to Reinvent Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experiences to life through our digital and...

  • Bobbi Brown

    1 month ago

    Dublin, Ireland Bobbi Brown Cosmetics Full time

    Bobbi Brown - Assistant Manager - Boots Liffey Valley - 37.5 HoursAssistant Manager Bobbi Brown begins with you, we make makeup which enhances- not hides your true beauty. We create makeup for everyone with a skin-true-fresher match that corrects in one step enabling you to live your beauty truth. By empowering our customers with the skill and know-how to...

  • Sales Assistant

    7 months ago

    Dublin, Ireland Regatta - Ireland Full time

    Do you have a passion for retail and get a buzz from providing a fantastic customer experience?If so, we are now looking for a Sales Assistant to join our Blanchardstown Store. Previous experience in a retail store would be beneficial but training will be given.In return we’ll provide: 20 days holiday plus bank holidays (pro-rated for weekly hours) Plus...

  • Jo Malone

    7 months ago

    Dublin, Ireland Jo Malone London Full time

    Jo Malone - Assistant Boutique Manager - Brown Thomas - 37.5 HoursJo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with...

  • Sales Assistant

    7 months ago

    Dublin, Ireland Regatta - Ireland Full time

    Do you have a passion for retail and get a buzz from providing a fantastic customer experience?If so, we are now looking for a Sales Assistant to join our Charlestown Shopping Centre, Finglas, Dublin Store. Previous experience in a retail store would be beneficial but training will be given.In return we’ll provide: 20 days holiday plus bank holidays...

  • Sales Assistant

    7 months ago

    Dublin, Ireland Regatta - Ireland Full time

    Do you have a passion for retail and get a buzz from providing a fantastic customer experience?If so, we are now looking for a Sales Assistant to join our Ilac Shopping Centre, Henry Street, Dublin Store. Previous experience in a retail store would be beneficial but training will be given.In return we’ll provide: 20 days holiday plus bank holidays...

  • Senior Sales Assistant

    7 months ago

    Dublin, Ireland Regatta - Ireland Full time

    Do you have a passion for retail and get a buzz from providing a fantastic customer experience?If so, we are now looking for a Senior Sales Assistant to join our Blanchardstown Store working 20 hours per week. Previous experience in a retail store is essential.In return we’ll provide: 20 days holiday plus bank holidays (pro-rated for weekly hours) Plus...

  • Bobbi Brown

    5 months ago

    Dublin, Ireland Bobbi Brown Cosmetics Full time

    Assistant Manager We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the Retail Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. If you are an ambitious and high performing self-starter with a flair for...

  • Estée Lauder

    7 months ago

    Dublin, Ireland Estée Lauder - Brand Full time

    We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. This is an exceptional opportunity for you to be Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business...