Russel & Bromley, Concession Manager, Full Time Permanent
4 months ago
GET TO KNOW US
We have an unswerving reputation and legacy for quality and craftsmanship at its foundation, British brand Russell & Bromley has heralded its renewed contemporary fashion aspiration and focus within recent seasons evolving into a more dynamic style authority. Luxurious breadth and diversity are demonstrated across covetable ranges with stand-out trend items once again putting its footwear and accessories clearly on the fashion map. You would be joining an organisation that values inclusivity, becoming part of a passionate team with a collaborative culture that supports each other, as well as the business. We seek to provide an environment where all employees can reach their full potential, be their best selves and do their best work.
KNOW THE ROLE
As a Concession Manager you will lead a team and effectively manage all business KPls maximising store sales and profitability.
Building a strong, cohesive and effective management teamControlling trade expenses and being responsible for maintaining Store administration, stock security and Cash DeskLeading by example to maintain a high standard of staff morale, appearance, timekeeping and behaviourEffectively communicating with staff and the management team on all relevant mattersEnsuring that the highest standard of professional service is maintained at all timesPlanning and evaluating both Window and Interior displays based on the Display Guide.Managing staff issues sensitively and effectively and in a professional mannerInterviewing and recruiting the best people available for all vacanciesTraining and developing all levels of staff to their maximum potentialKNOW WHAT WE'RE LOOKING FOR
An enthusiastic person who is comfortable with responsibilityA person with excellent communication skillsSomeone who is resilient, approachable and has a good sense of humourA minimum of 2 years retail management/supervisor experienceSomeone who has the ability to motivate and inspire a team to deliver consistency in exceptional service whilst driving all stores KPlKNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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